Finance Administrator

Finance Administrator (OOSH)

Police Citizens Youth Clubs NSW Ltd

ABOUT THE JOB

• Manage Child Care Subsidy (CCS) submissions and financial records for a leading youth charity

• Support the financial operations of the Out of School Hours (OOSH) Program

• Collaborate with the broader team to ensure efficient and accurate accounts management

• Part-time 8-month parental leave cover (22.5 hours/week)

Are you passionate about supporting youth programs through effective financial administration? Do you have experience in accounts management and CCS submissions? PCYC NSW is looking for a dedicated and detail-oriented Finance Administrator for an 8-month contract role, working 22.5 hours per week (3 days), to join our team and contribute to the success of our OOSH program.

ABOUT THE ROLE

Reporting to the Financial Controller, this part-time, 8-month contract role plays a crucial part in ensuring the smooth financial operations of PCYC NSW's Out of School Hours (OOSH) Program.

In addition to CCS submissions, invoicing and financial queries, this role also provides hands-on support to OOSH Coordinators, Support Managers and external agencies to ensure accurate, timely and compliant financial administration.

You will:

• Ensure timely and accurate submission of CCS claims and monitor their status
• Manage CCS/ACCS updates in PRODA, including backdating, amendments, resubmissions and withdrawals
• Follow up unpaid or rejected payments, process refunds, and negotiate payment plans with families
• Manage financial enquiries and provide clear guidance on billing, payments and CCS requirements
• Investigate and resolve family account discrepancies in Xplor to ensure correct billing and subsidy use
• Create government enrolments and support families to complete CCS activity tests
• Work closely with DCJ and other agencies to support children under ACCS or special conditions
• Provide training and ongoing support to new and existing coordinators on finance and subsidy processes
• Assist with policy updates, fee reviews and compliance requirements
• Support and participate in service audits and contribute to improvements in administrative procedures

This role requires strong problem-solving skills, excellent attention to detail, and the ability to support both families and internal stakeholders.

ABOUT US

Established in 1937, PCYC NSW is a life changing charity collaborating in partnership with communities and NSW Police to empower youth, get kids active in life and reduce and prevent youth crime. We have sixty-six clubs and eighteen OOSH services across NSW, with a vision for significant growth.

Our aim is to engage with and positively influence over 70,000 youth members through mainstream sport, recreation, education, leadership, and cultural programs. We also work with at-risk youth to break the cycle of disadvantage through crime prevention, vocational education, youth capacity building and social responsibility programs to enhance the life direction and outcomes of over 7,500 youth per year.

ABOUT YOU

You are an experienced finance administrator with strong skills in accounts management, CCS/ACCS processes, debt control and customer support. You thrive in a fast-paced environment and can manage complex family account scenarios with confidence and empathy.

You will have:

• Proven experience in accounts management or financial administration
• Experience managing CCS, ACCS and PRODA processes
• Understanding of debt control, refunds, and payment plan management
• Experience resolving account discrepancies and liaising with families and agencies
• Ability to train and support staff on financial processes
• Proficiency in accounting software, Xplor, and the MS Office Suite
• Excellent customer service and communication skills
• Strong attention to detail and problem-solving ability

UNIQUE INCENTIVES TO WORK WITH US

• Enjoy generous not-for-profit salary packaging benefits of up to $15,899 per annum tax free.
• Use a further $2,650 of your pre-tax income for entertainment expenses with a Meals and Entertainment Card.
• Access to our employee rewards benefits with discounts across food, retail, and travel.
• Enjoy generous leave entitlements including additional paid leave.
• Access Fitness Passport Membership and free PCYC gym membership at participating clubs.
• Workplace flexibility.

Click "Apply Now" to submit your application.

Do not miss this opportunity to work for an organisation with a proud and extensive 86-year legacy, where you empower young people and change lives.

PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion. We encourage all applicants to apply

Please note: The successful candidate will be required to obtain a Working with Children Check and National Police Criminal History Background Check (Less than 6 months old).

The position will require travel across NSW.