Business Relationship Lead

2 weeks ago

Warrnambool, Victoria, Australia Healthcare Australia Full time $60,000 - $80,000 per year
Company Description

Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

Are you a people person who loves making connections and helping others? We're looking for someone who enjoys talking to people and building relationships to help grow our Home Care services across Warrnambool.
You'll work closely with our supportive State and Marketing Teams to speak with potential clients and referral partners about how HCA can support them to live independently at home.

What you'll be doing:

  • Talking with potential clients, families, and referrers about our Home Care services
  • Following up on enquiries and helping guide people through the sign-up process
  • Building a pipeline of future clients and spotting opportunities to grow our reach
  • Attending community events to promote our services (and helping plan them too)
  • Working with our internal teams to make sure new clients are matched with the right care and services

What we're looking for:

  • Some experience in sales, customer service, healthcare, aged care, or community work
  • Confident communicator who enjoys networking and building relationships
  • Motivated and organised – someone who follows up and gets things done
  • Comfortable using systems and keeping accurate records (we use a CRM)
  • A willingness to learn about Home Care if you're new to the sector

What we offer:

  • Full support and training from a friendly, experienced team
  • A rewarding role where you'll make a real difference
  • Opportunities to grow with one of Australia's leading healthcare providers

You'll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus

Our culture and benefits:

We work together as a team, we never forget that we're people-focused, and we respect relationships with each other. With HCA you'll be rewarded with:

  • A fabulous discount on BUPA Private health Insurance – 7%
  • Enjoy flexible hybrid working conditions that empower work-life balance
  • Access to extra leave with a day off for your birthday plus a rewards and benefits platform
  • Salary Packaging - novated leasing available with Smart group
  • Be part of a well-respected Australian based organisation of more than 3,000 employees
  • Benefit from ongoing training and support with access to an education allowance to nurture your skills and career


At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.

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