Project Sales Support Officer

Are you a highly organised & detail-oriented individual looking to launch your career in a dynamic and supportive environment? Entry level/Junior role

• "One team" that lives by the principles of continuous improvement & innovation
• Great salary, flexibility and benefits with training and development
• Dynamic and collaborative work environment - amazing culture

Who are ActronAir:

ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984. At ActronAir, we are in our element pushing the possibilities of efficiency, performance and reliability to improve your comfort for a lifestyle you enjoy.

We take what we do seriously, but not ourselves. We value our people and believe they impact us just as much as we impact them. That's why we are passionate about not only what we do, but how we do it.

About the role:

Reporting to the State Manager, we are looking for a motivated and ambitious Project Sales Support Officer to join our team in Clayton, Melbourne. This entry-level role is a fantastic opportunity to gain diverse experience and to develop in a way that is meaningful to you.

As a
Project Sales Support Officer
, you'll be the backbone of our sales team. You will:

• Manage Quotations and Projects:
  Adhere to established processes for creating quotations and providing technical data to both internal and external customers. You will track and follow up on all targeted quotes, ensuring tenders are finalised by their due dates.
• Support Sales:
  Assist the sales team with project schedules and ensuring all quoted prices align with company guidelines. You'll also liaise with customers and other departments to ensure seamless project delivery.
• Provide Customer Care:
  Respond to incoming calls in a professional manner, screen them appropriately, and forward accurate messages to the right personnel. You'll also help resolve complex matters by coordinating with our engineering and service departments.
• Cross-Functional Support:
  Be prepared to assist other teams and participate in relevant training programs to continuously grow your skills and knowledge.

This role is a great stepping stone, with a proven track record of employees using this role to grow in a way that is meaningful to them.

What We're Looking For

We're looking for someone who is proactive, professional, and has a knack for problem-solving. You may have recently graduated from a business or engineering degree, or are someone looking to take the next step from a customer service or administrative based role. You'll need to be proficient with Microsoft Word and Excel and have a positive, can-do attitude.

What you will need to be successful in this role:

• Previous customer service or administrative experience
• Strong communication and a friendly, professional manner
• The ability to multitask and stay organised under pressure
• Great attention to detail and willingness to learn and support the wider team
• Strong computer skills and/or ERP systems experience (Oracle, Dynamics, etc.)

Working at ActronAir, you will gain access to a wide range of benefits including:

• Discounts on our products for you and your family
• A focus on wellbeing through our Employee Assistance Program and Wellbeing App
• An inclusive and accessible working environment
• Our Recognition Program and App
• Countless opportunities to grow your career.

ActronAir embraces inclusivity and opportunity for all and encourages all suitably qualified applicants to apply.

If you're not afraid to grow and learn and are passionate about working for a company who values its employees, is fun, adaptable and always open to new ideas, then
apply now

For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia
.
We will require you to provide evidence prior to an interview.