Business Development Manager

Townsville QLD, Australia

• Role with Australia's Ultimate Tool Shop
• Competitive Salary, with Tool of Trade Vehicle, Phone & Laptop Provided.
• Dynamic Sales Role- Build & Grow Relationships & Drive Sales for your Store

Total Tools Townsville is looking for a Full-Time Business Development Manager, who has a real passion for tools & trades. This is an exciting and rare opportunity for you to utilise your current sales skills and experience within a growing and diverse business.

This position will suit an experienced sales professional; you will have previous experience as a sales representative, account manager or similar, with an ability to build strong, loyal relationships in the trade and industrial sectors. Having a passion for outstanding customer service will result in delivering the required KPIs, whilst adding real value to our trade customers. You will be an enthusiastic, self-starter, with proven results in driving sales growth in a target driven environment.

What will you be doing?

• Building solid working relationships and developing rapport with key stakeholders/accounts
• Liaising with, and finding solutions for current and potential clients
• Developing and implementing sales plans and initiatives
• Effectively managing your diverse customer base
• Analysing sales and customer data to identify new opportunities
• Attracting new customers in addition to growing existing business- you will be comfortable cold calling as required
• Achieving sales, margin, and product mix targets

Does this sound like you?

• A sound business acumen with the ability to understand relevant financials
• Excellent negotiation and presentation skills, with sound experience in a similar sales role
• A strong ability to develop and maintain B2B relationships and influence decision-making
• Strong work ethic and 'can do' attitude
• Organised with excellent time management skills
• Self-motivated with an ability to work autonomously, as well as in a team
• Strong verbal and written communication skills, with an eye for detail
• Comfortable with technology – computer literacy is a must, with a professional phone manner
• A comprehensive understanding and previous experience in the trade and industrial sector an advantage

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference

We also offer:

• Competitive salary, laptop, and phone- all the tools to do your job
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to to join the Total Tools team

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position

Type: Commercial

Category: Retail Team

Reference ID: JK000193

Date Posted: 09/10/2025