Administration Support Officer

6 days ago

Townsville, Queensland, Australia XRX Business Centre Full time $45,000 - $60,000 per year

Administration Support Officer / Service Co-Ordinator

Townsville | Full-Time | Immediate Start Available

About Us

XRX Business Centre Townsville is proud to be the Authorised FujiFilm Dealer for North Queensland and the market leader in the region. As part of a global enterprise in business process and document management solutions, we are dedicated to delivering the best customer experience possible. Our people bring this vision to life by living our values, giving their best, and supporting each other as a team.

The Role

We are seeking a dynamic, upbeat, 'can do' professional to join our team as a Administration Support Officer / Service Co-Ordinator. In this pivotal role, you'll be the key link between our valued customers, service technicians, and suppliers—ensuring smooth operations, excellent service, and efficient scheduling.

Key Responsibilities:

  • Be the first point of contact for customer enquiries via phone and email.
  • Provide assistance and service estimates for maintenance requests.
  • Arrange client installations of new office equipment.
  • Obtain quotes and book freight for remote installations.
  • Assist with scheduling, prioritizing, and streamlining service jobs.
  • Liaise with service technicians, management, and suppliers.
  • Ensure installation paperwork and calls are completed promptly.
  • Order parts and process warranty/return claims.
  • Support the management and admin team with general tasks as required.

What We're Looking For:

  • Strong time management, problem-solving, and prioritization skills.
  • Professional, courteous phone manner.
  • Confidence to seek assistance when needed.
  • Ability to thrive in a fast-paced, service-focused environment.
  • A genuine desire to support customers and work collaboratively with the team.

What We Offer:

  • Full training in our products, systems, and software.
  • A supportive and professional team environment.
  • Full-time position with immediate start.
  • Undercover Car Park

Applicants must be Australian Citizens or Permanent Residents. No Agencies please.

  • Administrative Officer

    2 days ago

    Townsville, Queensland, Australia Queensland Corrective Services Full time $60,000 - $80,000 per year

    In this role you will deliver efficient and effective administrative and clerical support for the centre and support the centre's day-to-day operations. This position is required to work as part of an overall administration support team for the centre.Administrative Officer - Expression of InterestThe Townsville Correctional Complex are currently seeking...

  • Administration Officer – PBC SUPPORT UNIT

    2 days ago

    Townsville, Queensland, Australia NORTH QUEENSLAND LAND COUNCIL Full time $65,851 - $77,036 per year

    Administration OfficerPBC SUPPORT UNITENGAGEMENT AND DEVELOPMENT SUPPORT TEAMFull Time – Cairns or TownsvillePosition Location: Cairns or TownsvilleEmployment Type: Permanent, Full-timeSalary: $65,851.18 – $77,036.61 per annumAbout NQLCThe North Queensland Land Council (NQLC) is the recognised Native Title Representative Body for its region, representing...

  • Administrative Officer

    4 days ago

    Townsville, Queensland, Australia Queensland Government Full time $60,000 - $90,000 per year

    The Townsville Correctional Complex are currently seeking experienced Administrative Officers to submit their Expression of Interest (EOI) including a cover letter and resume for future temporary positions.This is an open Expression of Interest that will assist the Townsville Correctional Complex identify potentially suitable candidates seeking temporary...

  • Administration Support

    7 days ago

    Townsville, Queensland, Australia Ray White Commercial Full time $45,000 - $60,000 per year

    About the role Ray White Commercial Townsville is seeking an experienced and dedicated Administration Support to join our team. This full-time role will be based in our Townsville office and will play a crucial part in supporting the day-to-day operations of our commercial real estate business.What you'll be doingProviding comprehensive administrative...

  • Administration Officer

    4 days ago

    Townsville, Queensland, Australia Queensland Government Full time $80,000 - $100,000 per year

    ***About the work unit / facility Administration Officer - Clinical Information Administration Service Located at Townsville University Hospital, contribute to delivering exceptional person-centered care to patients, their families and the community. About your new employer Clinical Excellence Townsville HHS delivers world-class healthcare across...

  • Administration Officer

    1 week ago

    Townsville, Queensland, Australia Evergreen Financial Advisers Full time $50,866 - $55,557 per year

    Evergreen Financial Advisers is looking for an Administration Officer to join our team. Thesuccessful applicant will be part of a business that values not only the professional growth of itsemployees but their well-being, and where every team member's contribution is acknowledgedand valued. ​Evergreen Financial Advisers – Administration...

  • Administration Officer

    2 weeks ago

    Townsville, Queensland, Australia CBC Staff Selection Full time $65,000 - $80,000 per year

    The Client Our client is a respected government department dedicated to supporting vulnerable families in our community. Their work is guided by integrity, compassion, and a strong commitment to improving lives through responsive and professional service delivery.The Opportunity An exciting temporary opportunity has become available for an Administration...

  • Administration Officer

    7 days ago

    Townsville, Queensland, Australia Team Global Express Full time $60,000 - $80,000 per year

    As an Administration Officer in our Fleet Office, you will play a vital role in supporting the Fleet Controller and ensuring the smooth operation of freight activities. This position is key to delivering excellent customer service, maintaining accurate documentation, and ensuring compliance with company standards and processes. Key Responsibilities: Carry...

  • Administration Officer

    2 weeks ago

    Townsville, Queensland, Australia The BUSY Group Full time $75,000 - $85,000 per year

    Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.About The BUSY School…The BUSY School is part of The BUSY Group, a not-for-profit organisation presenting over 45 years as a community partner providing employment services, vocational education and training,...

  • Administration Officer

    2 weeks ago

    Townsville, Queensland, Australia selectability Full time $60,000 - $80,000 per year

    About the roleselectability has an exciting opportunity for an Administration Officer - RTO to join the team. This position is responsible for maintaining and researching continuous improvement and business development opportunities for selectability's Registered Training Organisation; selectability Training Key responsibilities include, but are not limited...