Work Coordinator

1 week ago

Brisbane, Queensland, Australia Grosvenor Engineering Group Pty Ltd Full time $45,000 - $65,000 per year

Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.

With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.

Due to continued growth, we are seeking aWork Coordinator - Fireto join our team in Brisbane.

The Role:

  • Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
  • Maintain client portals, generate invoicing and work orders in order to meet client KPIs
  • Coordinate subcontractor administration and support with monthly reporting
  • Manage inbound calls from clients and technicians.

Selection Criteria:

  • Previous experience working in a customer service based role
  • Previous Fire experience required
  • Ideally has exposure in the Service industry - however not essential
  • Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
  • Willingness to learn, with excellent communication skills
  • Strong time management skills and attention to detail
  • Possess a positive, proactive customer focused approach
  • Graduates encouraged to apply, with training facilitated for the right candidate

Why Grosvenor?

Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients

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