Account Manager

2 days ago

Dee Why, New South Wales, Australia 7cee72d2-c22d-41e7-b455-2c42ad54d18b Full time $90,000 - $120,000 per year

About the Role

We're looking for a commercially minded Account Manager to join our fast-paced, rapidly scaling team on the Sydney Northern Beaches. In this role, you'll drive restaurant success on the EatClub platform — optimising partner performance, strengthening retention, and contributing directly to portfolio revenue growth.

This isn't your standard AM role. You'll consult on pricing strategy, operational improvements, data insights, and venue performance — driving changes that have a real impact on a restaurant's bottom line.

You'll work closely with Sales, Marketing and Operations teams, reporting into a Regional Manager, and supporting venues across the Northern Beaches from Manly to Palm Beach.

About EatClub

EatClub is a fast-growing Australian tech company helping restaurants unlock untapped revenue through dynamic pricing and AI-driven promotional tools. Co-founded by renowned chef Marco Pierre White and backed by global VC firms, we're bringing hotel-style yield management to the restaurant industry — helping venues fill empty seats during off-peak times.

Operating across Australia — including Sydney, Melbourne, Brisbane, Adelaide, Perth, Gold Coast and more — EatClub supports thousands of restaurants to increase profitability while giving diners access to incredible food at great prices.

We've recently completed a major funding round, launched a powerful new product suite, and are expanding rapidly into new markets. It's an exciting time to join.

What You'll Be Doing

  • Manage a portfolio of Northern Beaches restaurants as their trusted advisor
  • Use platform data and insights to help venues optimise performance and maximise revenue
  • Guide restaurants through setup, onboarding, activation and ongoing performance cycles
  • Identify and drive commercial growth opportunities (feature adoption, integrations, marketing packages)
  • Monitor venue performance and intervene early to support long-term success
  • Provide tailored support and build high-trust, long-term relationships
  • Collaborate closely with Sales, Marketing, Product and Operations teams to enhance the partner experience

Who You Are

  • A natural communicator and relationship builder with strong commercial instincts
  • Analytical and comfortable turning data into meaningful insights
  • Thrives in a fast-moving, high-growth environment where no two days are the same
  • Curious about food, tech, hospitality and how data can drive real-world outcomes
  • Proactive, organised and motivated to own outcomes for your venues

What You'll Need

  • 1–3 years' experience in Account Management, Customer Success or Sales
  • Experience working to retention, satisfaction or revenue targets
  • Excellent verbal and written communication skills
  • A collaborative, team-first mentality
  • Ability to work independently and manage your time effectively
  • A car and licence (this is a field-based role with regular travel to venues across the Northern Beaches)
  • Experience in hospitality, tech, or marketplaces is a bonus

Stand Out With a Loom Video

Want to rise to the top of the shortlist?

Send us a 1–2 minute Loom video telling us:

  • Your favourite venue on EatClub and why
  • Why restaurants should be excited to join EatClub
  • Why you want to join our team

We can't wait to meet you

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