Global Program Director

11 hours ago

Sydney, New South Wales, Australia CWT Full time $120,000 - $180,000 per year

Job Qualifications


• Master degree preferred.


• 5-7 years proven experience in global account management in a world class environment.


• English fluent\: written and oral.


• Abilities to deal within a multicultural environment.


• Ability to build and present a business plan to the client and internally.


• Writing skills for client and senior management facing documents.


• Word, Excel, PowerPoint.


• Understanding of IT tools and processes and their impact on travel programs.


• Financial, analytical, and strategic skills.


• Negotiation skills.


• Consultative based approach, with a background in consulting preferred.

The key deliverable of the Global Program Director (GPD) is to ensure a profitable and long-term relationship with CWT's Global clients.  This requires a

focus on optimising the client value from its travel program, whilst ensuring CWT profitability targets are achieved. The position requires a strategic

approach to the complexities of global programs, providing thought leadership, business planning, and the provision of high level contract and relationship

management to the client.  A key part of the role is the direction, management and co- ordination of the client countries bringing mutual benefit to both CWT

and our clients.  The support and guidance to the Regional & National Account Managers (NAM) is an integral part of the role as well as the up-selling of

additional products, services and markets to the account.

Job Description

1 – Optimize Client Relationships


• Ensures a balance that optimizes the value clients realize from their travel program with the profitability CWT attains with the account.


• Ensures and optimizes account profitability.


• Optimizes client value.


• Develops, with CWT Solutions and other key CWT lines of business a proposition to sell to the client to effect further optimization of client value

whilst improving CWT profitability - Proactively demonstrates to the client the benefits of Program Optimization.


• Delivers consolidated key performance indicators internally & externally.


• Supports Regional & National Account Managers in achieving the same shared goals, locally and globally.


• Develops a close and sustainable client relationship.

2 – Client Activity


• Develops and manages regular program management reviews and an annual client program optimization plan (Business Plan).


• Undertakes the Diagnostic process to identify opportunities to optimize the client program further to meet both client & CWT objectives.


• Arranges and supervises any and all interactions with the client to optimize each line of business.


• Demonstrates the overall benefit of partnering with CWT.


• Identifies and implements best practices.


• Responsible for overall contract management and client retention.


• Ensures service delivery in line with contractual obligations.

Up-selling Responsibilities


• Extends existing relationship beyond existing products, countries and regions.


• Identifies any additional revenue streams for CWT.

  • Global Claims Transformation Program Director

    4 days ago

    Sydney, New South Wales, Australia QBE Insurance Group Full time $120,000 - $250,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeEmployment Type: Full-time, three-year fixed-term contractLocations: Sydney, London, New YorkRequirements: Hybrid role; flexibility to work across global time zones is essentialThe opportunityIn this newly created role, as Global Claims Transformation Program Director you will lead the end-to-end...

  • Program Director

    1 week ago

    Sydney, New South Wales, Australia QBID Infotech Full time $120,000 - $180,000 per year

    Company DescriptionQBID Infotech is an emerging global IT enterprise dedicated to shaping innovative solutions. We specialize in comprehensive software development, consulting, and business process optimization, catering to a diverse range of clients, from agile startups to Fortune 500 companies. Our commitment to understanding the unique needs of each...

  • QMA & Test Director

    4 days ago

    Sydney, New South Wales, Australia TTC Global Full time $180,000 - $250,000 per year

    Sydney, Australia| TTC Global| Full-time | HybridTTC Globalis one of the fastest-growing independent quality engineering and testing consultancies in the ANZ region. We partner with Tier 1 enterprises across banking, insurance, retail, utilities, and government to help accelerate transformation through modern engineering practices and a relentless focus on...

  • Marketing Director

    1 week ago

    Sydney, New South Wales, Australia Global Creatures Full time $120,000 - $180,000 per year

    Marketing DirectorGlobal Creatures (GC) is a world-class theatrical production company headquartered in Sydney, with offices in New York and London. We develop, produce and licence original and blockbuster theatrical productions across Australia and internationally.Our most recent success, Moulin Rouge The Musical, is the winner of 10 Tony Awards, the first...

  • Creative Director

    6 days ago

    Sydney, New South Wales, Australia DMCG Global Full time $120,000 - $180,000 per year

    We are currently hiring for aCreative Directorrole on behalf of a fast-growing, creator-first company that's redefining how brands connect with culture across platforms like TikTok, Instagram, and YouTube.They work with top-tier creators and global brands to produce bold, social-first campaigns that shape conversations and drive real impact. Now, they're...

  • Creative Director/ Social

    2 weeks ago

    Sydney, New South Wales, Australia DMCG Global Full time $120,000 - $180,000 per year

    We're currently hiring for aCreative Directoron behalf of one of the fastest-growingcreator-first companiesin the region—an agency built for the way culture actually moves today. Their work lives where attention lives: TikTok, Instagram, YouTube, and the communities that shape what people talk about next.They partner withtop creators and global brandsto...

  • Account DIrector

    2 weeks ago

    Sydney, New South Wales, Australia DMCG Global Full time $80,000 - $120,000 per year

    We're currently recruiting for an experiencedAccount DirectorinSydneyon behalf of a leading agency known for building social-first brands and driving culturally resonant creator partnerships for some of the world's most recognisable FMCG businesses.This is a chance to step into a senior leadership position within a team operating at the intersection of...

  • Program Director, Public Opinion and Foreign Policy

    11 hours ago

    Sydney, New South Wales, Australia Lowy Institute Full time $100,000 - $150,000 per year

    ABOUT THE LOWY INSTITUTEThe Lowy Institute is Australia's leading international policy think tank. It is independent, non-partisan and at the centre of Australia's foreign policy and national security debates. Located in Sydney, the Institute produces world-class research and provides distinctive perspectives on the trends shaping Australia and the world,...

  • Creative Director

    2 days ago

    Sydney, New South Wales, Australia DMCG Global Full time $80,000 - $120,000 per year

    We're working with one of Australia's fastest-growingcreator-content agenciesto find aCreative Directorwho lives and breathes social culture. Someone who scrolls for inspiration, not distraction. Someone who understands how to make brands part of the conversation — not the interruption.This role is for anext-gen creative leader— young, hungry, and ready...

  • Global Management Program for Graduates

    7 hours ago

    Sydney, New South Wales, Australia Hilti Group Full time $60,000 - $120,000 per year

    WHAT'S THE ROLE?We're looking for the next generation of high-performing, multi-lingual, post-graduate talent to take our company forward. Hilti Outperformer is a global management development program like no other, with real responsibility from day one.WHO IS HILTI?At Hilti, we are a passionate global team committed to making construction better. As a...