Administrative Officer

Reference Number: 4163

Category: Management & Administration

Department: MH Corporate Support

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• Permanent, full time position working Mon-Fri 8/8.30am - 4.30/5pm (depending on location)
• Working across locations within our Mental Health Division
• Make an impact supporting patients, their families and carers

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Mental Health Division

The Mental Health Division provides a comprehensive range of child, adolescent and adult mental health services to the areas of northeast metro Melbourne along with inter-regional and statewide specialist services, which are provided on both an inpatient basis and in community settings. The Mental Health Division is strongly committed to providing recovery-oriented services by providing holistic, compassionate care and offering partnership in recovery.

About the role

In this role, you will work in a front facing customer service position engaging with our consumers and providing administrative support to our clinical teams. This position will encompass Administration support at the Hawdon St & Burgundy St Clinics and Austin Campus.

A regular day will see you:

• Provide professional, high-quality customer service
• Support administrative operations
• Maintain a professional and welcoming environment ensuring our clients, carers and visitors feel valued and supported

About you

As the Administrative Officer, you will be someone who has excellent communication skills, with a strong commitment to excellence. You'll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role you'll bring with you:

• Highly organised with the ability to prioritise work and multi-task in a busy environment
• The ability to follow a prescribed workflow and escalate when necessary
• Ability to problem solve and attention to detail
• Proficiency and digital literacy expertise including the MS Office Suite

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Lorelle Skinner, Administrative Team Leader – Adult at

Interested in finding out more about this opportunity? Read theposition descriptionfor further details.

Application closing date: Wednesday 29 October 2025