Administration Officer

**Reference Number**:3270

**Category**:Management & Administration

**Department**:Cardiac, Vascular, Neurosurgery, Orthopaedics & Sp
- Are you a current Austin Health employee?
- **Work with a dynamic, collaborative cardiac team on site in Heidelberg**:

- **Multiple public transport options available**:

- **Permanent Part Time Admin Officer HS2 opportunity**:

- **Ongoing training, development, and support**:

- **Monday to Friday only hours vary between 7.30am - 4.30pm**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About the Cardiology Department**

Located at the Austin hospital (Heidelberg), the department provides 24-hour echocardiography and cardiac catheterisation laboratory services for acute myocardial infarction. In-patients are managed predominantly in the 30-bed Cardiac and Thoracic Unit on Ward 5 East. The department has links to the University of Melbourne and a major involvement in teaching, training and research at under-graduate and post-graduate levels for both nursing and medical staff.

**About the role**
The Administration Officer in Cardiology provides essential support to the cardiology department by managing daily administrative operations, ensuring efficient workflow, and facilitating effective communication between healthcare providers, patients, and external partners.
- A regular day will see you:

- Obtain relevant patient information and communicate with patients effectively and professionally.
- Reception of inpatients/outpatients/the public/other hospital staff members.
- Use of computer-booking system to check patients into department and booking diagnostic appointments.
- Arrange patient transport and interpreters for the Laboratory patients as required.
- Demonstrate experience and outstanding telephone skills in a busy environment, promptly handling all telephone enquiries, maintaining booking systems, obtaining, and sending results and faxes as the first point of contact.
- Liaise with outpatient clinics and Consultant rooms to book appointments.
- Work collaboratively across the Cardiology department and with other medical staff.

**About you**
- To be successful in this role you’ll bring with you:

- The ability to work independently and collaboratively across departments
- A commitment to maintain and update own professional development portfolio to demonstrate an ongoing commitment to learning and best practice
- A commitment to a high standard of patient care
- The ability to seek ways to continuously improve systems and procedures

**Our benefits**
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: Monday 30 June 2025