Full Time Resident Experience Ambassador

3 hours ago

Docklands, Victoria, Australia HOME Full time $60,000 - $90,000 per year

There is no place like HOME

HOME is reinventing how people rent in some of Melbourne's best neighbourhoods.

Inspired by the services of great hotels, HOME offers contemporary luxury living purposefully designed for renting. Featuring high-quality apartments, private onsite amenity, professionally managed services and community events programs, HOME fosters a strong sense of community and an ultra-convenient lifestyle for it's residents.

Our team is like no other, empowered to be themselves and to perform their very best. We create authentic living environments with the commitment to WOW our Resident community each every time.

We are on the hunt for a passionate, experienced and service focused Full-Time Resident Experience Ambassador to join our team of service professionals to deliver exceptional service to our community of residents. Be the face and the heart of our premium residential offering, and join the team at our beautiful HOME Docklands.

Join an exceptional team with real team spirit, where service excellence is at the heart of everything we do. Your day-to-day will center around being the first point of on-site contact for our residents, providing exceptional customer service at every stage of their rental journey. You'll support with their move in and move out logistics, amenity bookings, rental payments and any other day to day requests.

This is an incredible opportunity for great growth and exposure in a thriving business, with hands-on support and ongoing guidance from a supportive team. Together we create a welcoming, authentic and special environment for our residents to really make them feel at home.

In return we offer :

  • A fantastic working environment with true team spirit;
  • Opportunity to be exposed to all areas of property management;
  • Career growth, professional development, and mentoring through in-house training
  • An attractive hourly rate
  • Referral incentive program
  • Our EAP program Sonder Solution supporting you 24/7

Our teams are our greatest asset, we value passionate and energetic team members who love what they do.  We nurture career progression and recognise and reward great performance. There is no better time to join HOME and showcase your experience.

We are looking for someone with a minimum of 2 years' front of house experience in Customer Service/Hospitality/Hotel/Property. Working a rotating roster to support our team, weekends and evenings are required.

Sounds like you?

We'd love to hear from you

  • Resident Experience Team Member

    4 days ago

    Docklands, Victoria, Australia Essence Communities Full time $60,000 - $80,000 per year

    Attractive salary package + employee benefitsJoin a welcoming environment where community, collaboration, and positivity thriveFT - 38 hours per weekAbout the Role As our Resident Experience Team Member, you will be a warm and welcoming presence that shapes an exceptional experience for residents and visitors alike. By coordinating events, fostering strong...

  • Full Stack Developer with Mobile App Experience

    4 days ago

    Docklands, Victoria, Australia LeasePLUS Team Full time $80,000 - $120,000 per year

    About UsSafeCode Pty Ltd, is an Australian owned and operated company specialising on developing technologies to service the Novated Leasing and Salary Packaging industries.Due to ongoing growth, we are looking for developers who are eager to expand their skill set and learn from our experienced team. We're seeking someone who'll also work with marketing to...

  • Store Renewal Experience Officer

    2 weeks ago

    Docklands, Victoria, Australia Myer Full time $60,000 - $90,000 per year

    Job no: 943904Work type: Limited TenureLocation: Support Office - DocklandsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be...

  • Customer Experience Team Manager

    3 hours ago

    Docklands, Victoria, Australia ABN Group (VIC) Pty Ltd Full time $90,000 - $120,000 per year

    Who Are We?ABN Group is Australia's leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment, from first homes to luxury residences, delivering the dream of home ownership. In Victoria, our brands include Boutique Homes, Homebuyers Centre and Resolve Finance.The RoleThis is a...

  • Full Stack Developer – Angular

    1 week ago

    Docklands, Victoria, Australia Workbench International Pty Ltd Full time $80,000 - $120,000 per year

    Full Stack DeveloperAngular • .NET Melbourne | Full-Time | Hybrid FlexibleJoin Us in Building Software That MattersAt Workbench, we build world-class SaaS solutions that help project managers, engineers, construction teams, field service professionals and back-office staff to simplify complex project delivery. With over 25 years of proven success across...

  • Customer Experience Host

    1 week ago

    Docklands, Victoria, Australia endota Full time $50,000 - $70,000 per year

    About endotaendota Wellness College is a well-established, respected and innovative Registered Training Organisation acknowledged as a provider of quality beauty therapy, remedial massage and salon management education.endota Wellness College is part of endota which is Australia's largest network of day spas, renowned for our amazing treatments, products,...

  • Holiday Season Sales Advisor

    7 hours ago

    Docklands, Victoria, Australia H&M Full time $45,000 - $65,000 per year

    Job DescriptionLooking to meet new people and earn some extra cash over the summer? We're looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2025 – Jan 2026.As a Sales Advisor you are responsible for delivering the best customer...

  • Community Events

    4 days ago

    Docklands, Victoria, Australia Private Advertiser Full time $60,000 - $90,000 per year

    We are seeking a dynamic and experienced Community and Events Marketing Manager to join our team on a maternity cover basis. This individual will be responsible for planning, organizing, and executing community events and initiatives while also managing our social media presence to drive resident engagement and brand awareness. This position requires a...

  • Dynamic Community

    8 hours ago

    Docklands, Victoria, Australia Essential Community Management Full time $60,000 - $90,000 per year

    Company DescriptionEssential Community Management specialises in Owners Corporation Management, Facilities Management, and Lifestyle Management, with expertise in managing prominent and prestigious towers and master plans. With over 102 years of Community experience, Essential has consulted on some of the world's tallest residential towers, including the...

  • Leasing Agent

    3 hours ago

    Docklands, Victoria, Australia UniLodge Full time $60,000 - $90,000 per year

    Mon-Sat from 9am – 5:30pm.Advance your leasing career in this exciting role amongst a newly formed teamCompetitive salary + range of exciting employee perksElevate Your Leasing Experience:Be part of a landmark project set to redefine premium living in Melbourne. As our Leasing Agent, you will play a key role in bringing this premier Build To Rent (BTR)...