Store Renewal Experience Officer

Job no: 943904

Work type: Limited Tenure

Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

• Exciting opportunity in our Store Renewal Team
• Be a part of a fast-paced, collaborative team
• Initial 6 month contract

Myer is looking for a Store Renewal Experience Officer on a 6 month contract to support the delivery of key store renewal programs across stores and distribution centres. This role partners closely with the Myer Support Office and operational teams to coordinate and implement initiatives that enhance the in-store environment. With a strong focus on planning, execution and collaboration, the Store Renewal Experience Officer plays a vital role in ensuring these programs align with Myer's strategic objectives and deliver meaningful improvements to the customer and team experience.

About the role:

• Support and enhance the build of Renewal Experience programs
• Lead the development and implementation of ad-hoc initiatives. Including the production and maintenance of operational guides and other tools to deliver the desired outcome and impact
• Act as a key contact for Renewal Experience
• Establish and maintain effective relationships with key stakeholders (both internal and external) to successfully achieve desired outcomes.
• Provide verbal and written support, guidance and coaching, to stores and support office for Retail Experience initiatives
• Acts as Myer ambassador with suppliers and customers
• Actively seeks out and identifies opportunities for business growth and takes appropriate action to investigate, initiate and implement
• Monitors and acts on measures of customer satisfaction to improve the customer experience
• Maintains currency of market knowledge and trends
• Partners with relevant internal and external stakeholders and teams to support mutually beneficial plans and outcomes

About you:

• Proficient in Microsoft office applications Outlook, Powerpoint, Excel, Word
• Confident using software programs
• Confident communicator
• Experience in development of Executive level presentations preferred
• Minimum 2 years retail experience essential

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.
• Flexible hybrid role – Docklands based office & the comfort of your own home

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 17 Oct 2025 AUS Eastern Daylight Time