Senior Medical Receptionist

5 days ago

Mansfield QLD, Australia Pitstop Health Full time $70,000 - $73,000 per year

We are seeking a Senior Medical Receptionist to join our team at Pitstop Health.

Position Description:

  • Permanent full-time.
  • 76 hours per fortnight, Monday - Friday with flexible hours negotiable.
  • Medical Receptionist experience is highly favoured.

Skills And Experience:

  • Leadership & Operational Oversight
  • Lead front-of-house operations to ensure smooth patient flow and on-time clinics.
  • Maintain and continuously improve administrative procedures and SOPs.
  • Mentor, train, and support junior reception staff to build team capability.
  • Technical & Administrative Competence
  • Oversee daily billing, reconciliation, Medicare claiming, and payment processing with accuracy.
  • Manage complex scheduling, including recalls, waitlists, and multi-clinician bookings.
  • Demonstrate proficiency in practice management software, Microsoft Office, and related systems.
  • Accuracy, Organisation & Confidentiality
  • Apply high attention to detail in data entry, record-keeping, and documentation.
  • Prioritise competing tasks effectively and meet deadlines with consistency.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Interpersonal & Communication Skills
  • Deliver exceptional customer service with clear, professional communication.
  • Work collaboratively with clinicians and colleagues in a multidisciplinary setting.
  • Operate independently while contributing to a positive and supportive team culture.

Remuneration:

  • Hourly rate ranging from $ superannuation based on experience and qualifications [FTE $70, ,500 including superannuation].

About Us:

  • Pitstop Health is a multidisciplinary mental health practice based in Upper Mount Gravatt. We aim to deliver holistic, patient-centred care through seamless collaboration, integration and specialized expertise.
  • Our clinical team comprises of consultant psychiatrists and clinical psychologists.
  • Learn more about us from our website:

Benefits:

  • Professional Development and Support – Access to sponsored workshops, training opportunities, and regular supervision with the Practice Manager to support ongoing growth.
  • Career Progression – Clear pathways for advancement, including potential promotion to Admin Lead roles with increased remuneration.
  • Hybrid Opportunities – Flexible hours and limited work-from-home arrangements may be negotiated in line with practice needs.

Requirements

  • Vaccination against Covid-19, a vaccine approved by the Australian Technical Advisory Group on Immunisation.
  • National Police Check conducted within the previous 12 months.
  • Working-With-Children check and proof of immunisation against infectious diseases.

How To Apply

  • Applications must be lodged online and should include a CV and 2 current work-related references.
  • For enquiries, please contact: Michaeli Timothy via

Job Type: Full-time

Pay: $32.00 – $35.00 per hour

Expected hours: No more than 76 per week

Application Question(s):

  • Do you have a Working-With-Children check?

Work Location: In person

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