Major Account Manager

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in Exposure Management, XDR, Cloud, AI Security, the platform delivers a powerful range of advanced threat defence techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. 
 

Position Overview
 

The Major Account Manager (MAM) responsibility and focus will be to proactively sell Trend Micro products and services in to Government accounts; this may also include some Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators. 

Primary Responsibilities:

• Sale of Trend Micro's range of products and services to government and enterprise customers

• Identify, influence and respond to tenders

• Work closely with presales and system engineering teams

• Identify and target selected organisations of existing and new prospects

• Prospect directly to target enterprise customer accounts and pro-actively engage and drive opportunities with respective enterprise customers

• Co-ordinate implementation procedures to ensure customer satisfaction with products and services utilisation

• Identify and develop business opportunities directly and with partner representatives

• Deliver impactful presentations, effectively representing Trend Micro's business and value proposition, and differentiation in the market

• Prepare professional proposals having thoroughly understood the customer requirements and established the relevant business solution

• Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services

• Co-ordinate marketing, sales and technical support to ensure a high level of customer satisfaction

Desired Skills and experience:

• At least 5 years proven experience in enterprise account management

• Existing prospect base of enterprise accounts and successful history of selling into those accounts

• Pattern of quantifiable success in enterprise account management and selling strategies

• Ability to engage at the C level in a business benefits discussion

• Previous experience or exposure selling Enterprise Security Solutions would be preferred

• Previous experience working for a software vendor would be preferred

• Previous referenceable exposure to selling within large clients greater than 1000 seats/users, Government and Commercial

• Strong knowledge of Risk Management frameworks

• Recent proven ability to achieve sales quotas in target market, with a strong desire to succeed

• Strong written and verbal communication skills including demonstrable presentation skills, negotiation skills and strong closing ability

​Please note: successful candidates will be required to undergo a background check and national police check.

Benefits of being a Trender

We take employee wellbeing seriously. At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

At Trend Micro, we embrace diversity, equity and inclusion. We believe that our people are our greatest asset and we understand the importance of bringing diverse perspectives, approaches and experiences to our team. We are committed to building and supporting an inclusive workforce that truly reflects our global business and encourages people from all backgrounds to apply.

We're proud to be recognised as a Great Place to Work, a testament to our commitment to fostering a positive, inclusive, and empowering workplace culture.

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