Membership Consultant

2 days ago

Southport Queensland, Australia Avanti Health Centres Pty Ltd Full time $60,000 - $80,000 per year

Base Salary + Commission + Super

A realistic OTE of $70,000-$80,000 (made up of base salary and commission), plus super

Avanti Italian(a·vàn·ti)Come in Let's go forward

Avanti Health Centre Southport is a cutting-edge facility tailored for individuals over 50s. Offering advanced HUR strength and aerobic equipment, Allied Health consulting rooms, Group Classes and studio spaces. Our mission is to promote healthy aging, fitness, and overall well-being in older adults by incorporating the latest research findings.

As a leading privately-owned centre for individuals over 50 in Australia, Avanti Health Centre provides an exceptional opportunity to launch your career in this sector. With six premium centres currently open and operating in Queensland and Victoria, we are dedicated to setting new standards in fitness for our members.

We established Avanti as a haven where our clients can feel at ease, secure, and supported by a team of dedicated health professionals. What sets the Avanti model apart is our exclusive facilities for those over 50, state-of-the-art equipment utilizing advanced technology suitable for all fitness levels, and expert guidance and supervision from experienced health professionals.

The opportunity:

Our Membership Consultants (MC) at the Southport centre play a vital role in establishing and nurturing a vibrant membership base at Avanti Health Centre. As the first point of contact for prospective members, MCs inspire individuals to embark on their journey to long-lasting wellness with us.

The role of an MC is multifaceted, with two main objectives: driving membership growth through proactive sales efforts and ensuring the satisfaction of existing members by providing exceptional "keep as member" service. MCs are well-versed in all aspects of Avanti, seamlessly transitioning between sales and lead generation, delivering outstanding service at the reception desk, and actively engaging with current members to improve their overall experience and boost member retention.

Responsibilities:

  • Drive membership pre-sales working closely with Avanti national sales team and an experienced third party marketing team.
  • Actively contribute to achieving the club's sales budget by implementing effective sales promotions and referral campaigns
  • Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
  • Deliver compelling sales presentations and tours to potential members
  • Ensure exceptional member experiences through positive and personalized interactions
  • Engage in member retention programs to motivate and support members in their fitness journey
  • Conduct regular service calls to both new and current members to maintain their commitment to their fitness journey

About you:

  • Ability to build rapport with our members/leads who are over 50
  • Gym membership experience advantagous.
  • Gymsales software experience advantagous.
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - you need to be able to listen and be patient
  • A natural drive to achieve and go over and above individual targets and team goals
  • Member-focused with a desire to achieve exceptional member outcomes

Please submit applications via SEEK, we are recruiting for this position swiftly, the position may fill prior to the ad expiry, don't wait to apply

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