Regional Operations Coordinator

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

About the Role

This role provides comprehensive support to the coordination of emergency management arrangements. Specifically, the position provides operational planning and policy support to the CFA Region under the guidance of the ACFO Regional Commander.

You will contribute to the continued benchmarking and improvement of operational service delivery across the eight CFA Regions. Additionally, you will coordinate emergency management arrangements, including response plans, training and exercises and work collaboratively with other emergency services, government agencies and community groups to enhance emergency management capabilities.

Your ability to develop and maintain relationships with key stakeholders, including internal and external partners, to facilitate effective emergency management is paramount.

About You

Our ideal candidate will be able to demonstrate the following:

• Demonstrated experience and/or knowledge and understanding of Victorian fire and emergency management arrangements.
• Ability to independently manage multiple projects, with planning and prioritisation of duties to meet objectives and deadlines.
• Demonstrated experience in development and implementation of organisation wide and multi-agency policy and programs.
• Strong communication and interpersonal skills, including verbal, written and negotiating abilities, with the ability to manage relationships and represent organisational interests.
• Demonstrated research, analytical and problem-solving skills providing written recommendations and reports.
• Demonstrated ability to work as an effective team member to maximise the effectiveness and efficiency of the Regions administrative function.
• Demonstrated ability to work in dynamic, high pressure environments under minimal supervision.
• High level experience utilising administrative and clerical systems and processes, including the use of Microsoft Office suite

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 6th July 2025

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]