Training Lead

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Training Lead – Finance System Implementation

Uniting NSW.ACT – Marsden Street, Parramatta (with travel to other teams)

Full-time | Fixed Term Contract to 30 June 2026

At Uniting, we are Compassionate, Respectful, Imaginative and Bold. We are here for everyone, striving to make a real difference in the lives of individuals and communities. We are now seeking a Training Lead to play a pivotal role in guiding and equipping our people with the skills, knowledge, and confidence they need to embrace new ways of working.

You will be leading the design and delivery of high-quality training programs to support the transition to a new Finance system. You will ensure our teams are supported through go-live, adoption, and beyond into business-as-usual.

As the Training Lead, you will:

• Design, coordinate, schedule, and deliver engaging training programs across multiple sites.
• Develop training materials and aids including handbooks, visual guides, online tutorials, demonstration models, and supporting reference documentation.
• Partner with project, change, and business stakeholders to ensure training reflects system functionality, business processes, and compliance requirements.
• Build the confidence and capability of trainers and super users, embedding a sustainable blended learning approach aligned to the 70/20/10 model.
• Lead the full training lifecycle, from needs analysis, curriculum design and material development, through to delivery, evaluation, and continuous improvement.
• Ensure effective evaluation of training outcomes and adapt programs to maximise impact.
• Provide leadership, guidance, and support through system go-live and post-implementation transition.
• Develop strong stakeholder relationships and proactively engage with people at all levels of the organisation.
• Manage training activities within budget and in line with Uniting's policies and guidelines.
• From January 2026, provide dotted-line guidance to a small team of trainers (who will formally report to the Change Management Lead) to ensure consistency, alignment, and quality across all training delivery.

To be successful in this role, you will bring:

• Tertiary qualifications in Education, Learning & Development, or Organisational Development.
• At least 5 years' experience designing and delivering technical training solutions in complex environments.
• Demonstrated experience leading end-to-end training projects, including strategy, design, delivery, and evaluation.
• Strong project management capability and experience in Human-Centred Design approaches.
• Proven expertise in adult learning methodology, with the ability to translate complex processes into accessible, engaging content.
• Excellent communication skills, with the ability to influence and build strong relationships across a large and diverse organisation.
• Advanced skills in Microsoft Office applications.

Desirable:

• Certificate IV in Workplace Training and Assessment (or equivalent experience).
• Change management accreditation.
• Experience developing training for billing or finance system processes.

Why Uniting?

Joining Uniting means you will be part of an organisation that places people at the heart of everything we do. We offer:

• NFP salary packaging: up to $18,550 tax-free component of your pay – bring home more pay each fortnight.
• Access to Fitness Passport – Live your best life
• Flexible and supportive work environment.
• Opportunities to contribute to meaningful transformation that directly benefits the community.
• A values-led organisation where diversity and inclusion are celebrated.

Enquiries are welcome Please don't hesitate to contact Louise Massie via email at

Applications should be submitted via the job portal platform please

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care.

Our purpose is to inspire people, enliven communities, and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving, and self-determining.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.

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