Systems Support Analyst
7 days ago
About the role
The Systems Support Analyst provides day-to-day operational support for our core business software systems, including Microsoft Dynamics 365 Finance & Operations, Power Apps, Power BI, and associated custom integrations.
You'll triage and resolve incidents, manage user access, monitor system performance, and assist with deployments. Working within a collaborative IT team, you'll engage with stakeholders across eCommerce, projects, business analysis, and external consultants to assist users at all business levels in a customer-facing environment.
What You'll Bring
- Experience in application support with Microsoft Dynamics 365 F&O
- Hands-on experience with the Microsoft Power Platform (Power Apps, Power BI).
- Strong troubleshooting skills and the ability to resolve issues with users.
- Excellent organisational skills to manage cases and keep records current.
- Initiative, accountability, and a strong eye for quality.
- Effective communication skills – written and verbal.
- Experience with data migration and system integration.
- A background in Accounting or Finance (highly regarded).
- Microsoft certifications (desirable).
Personal Attributes
- Clear communicator, able to explain technical concepts simply.
- Collaborative team player with the ability to work independently.
- Strong problem-solving and conflict resolution skills.
- Professional, respectful, and customer-focused in all interactions.
- Be part of a supportive, inclusive, and fun team culture.
- Enjoy discounts across our great product range.
- Access ongoing training and career development opportunities.
- Work with a market leader in the 4WD industry, backed by a global parent company.
About the Company
You might not know Aeroklas Asia Pacific Group yet, but that's about to change. With iconic brands like TJM, Aeroklas, Flexiglass, and Bocar, we're a proud Australian company backed by the global powerhouse, Eastern Polymer Group. With a bright future ahead, we're growing fast, and we want you to be a part of it.
If this is you, and you're seeking a role where your work and passion combine, we'd love to hear from you Please click on the 'Apply' button below.
We will directly contact short-listed candidates. We hope to talk with you soon
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