Systems Support Analyst

6 days ago

Brendale, Queensland, Australia Aeroklas Asia Pacific Group Full time $90,000 - $120,000 per year

About the role

The Systems Support Analyst provides day-to-day operational support for our core business software systems, including Microsoft Dynamics 365 Finance & Operations, Power Apps, Power BI, and associated custom integrations.

You'll triage and resolve incidents, manage user access, monitor system performance, and assist with deployments. Working within a collaborative IT team, you'll engage with stakeholders across eCommerce, projects, business analysis, and external consultants to assist users at all business levels in a customer-facing environment.

What You'll Bring

  • Experience in application support with Microsoft Dynamics 365 F&O
  • Hands-on experience with the Microsoft Power Platform (Power Apps, Power BI).
  • Strong troubleshooting skills and the ability to resolve issues with users.
  • Excellent organisational skills to manage cases and keep records current.
  • Initiative, accountability, and a strong eye for quality.
  • Effective communication skills – written and verbal.
  • Experience with data migration and system integration.
  • A background in Accounting or Finance (highly regarded).
  • Microsoft certifications (desirable).

Personal Attributes

  • Clear communicator, able to explain technical concepts simply.
  • Collaborative team player with the ability to work independently.
  • Strong problem-solving and conflict resolution skills.
  • Professional, respectful, and customer-focused in all interactions.
Why Join Us?
  • Be part of a supportive, inclusive, and fun team culture.
  • Enjoy discounts across our great product range.
  • Access ongoing training and career development opportunities.
  • Work with a market leader in the 4WD industry, backed by a global parent company.

About the Company

You might not know Aeroklas Asia Pacific Group yet, but that's about to change. With iconic brands like TJM, Aeroklas, Flexiglass, and Bocar, we're a proud Australian company backed by the global powerhouse, Eastern Polymer Group. With a bright future ahead, we're growing fast, and we want you to be a part of it.

If this is you, and you're seeking a role where your work and passion combine, we'd love to hear from you Please click on the 'Apply' button below.

We will directly contact short-listed candidates. We hope to talk with you soon

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