Case Manager

3 days ago

North Ryde, New South Wales, Australia Inghams Group Limited Full time $90,000 - $120,000 per year

Posted:

30/09/2025

Closing Date:

29/10/2025

Job Type:

Permanent - Full Time

Location:

NSW - North Ryde

Job Category:

People & Performance

We've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years. A large part of our strong growth and success is because we're always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together. Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand's first choice for poultry.

Job Description

Your opportunity to join us as a Workers Compensation Case Manager

As part of the workers compensation team, this role is responsible for managing a portfolio of workers compensation claims across NSW and VIC, in line with relevant legislation, compliance standards and self-insurance licence conditions across the different states.

Based in our Head Office at North Ryde you will experience an inclusive, friendly culture where collaboration, knowledge-sharing and diversity is supported. Inghams is a more complex business than you may imagine, offering many challenges and opportunities to grow your career. This role will require some travel, so a driving license will be required.

Key responsibilities:

  • Manage workers compensation claims consistent with legislation, regulations, internal standards, policies, procedures and financial delegated authority
  • Provide specialist advice while actively engaging stakeholders and business partners to progress the management of workers compensation matters
  • Ensure compliance with the self-insurance licence conditions
  • Comply with claim policies, procedures, and tools to comply with legislative and internal requirements
  • Contribute to and drive the continuous improvement of the systems and procedures for claims support and management, including auditing and improvement initiatives
  • Build awareness and capability of stakeholders in supporting care for their employees

Key requirements:

  • At least 1-2 years' experience in workers compensation claims management
  • Working knowledge of workers compensation legislation
  • Strong communication, negotiation and influencing skills
  • Excellent stakeholder management skills and ability to influence to get the right outcomes for injured workers and the business
  • Sound and commercial decision-making skills
  • Outstanding organisational and coordination skills
  • Positive attitude and a willingness to learn
  • Self-insurance experience preferred but not essential

We're looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that's…Always Good

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