National Account Manager

Company description:

At Tip Top Bakeries, we're proud to produce an extensive range of wholesome sliced bread, muffins, crumpets, pies, and bakery snacks. Our purpose of 'Everyday Moments of Goodness' represents the lives we touch and the difference we make. Those moments that bring a smile, make us proud, or keep us safe, are moments we strive for through our work.

We take pride in supporting our people to learn, grow, and develop throughout their careers with Tip Top Bakeries. We believe in the power of an inclusive and diverse workforce and invest in meaningful initiatives to remove barriers and enable our employees to have a satisfying and rewarding career with us. Our vision for Tip Top Bakeries is an organisation where everyone belongs, everyone is valued, and everyone has equal opportunity.

Join the team and be part of one of our iconic brands like Tip Top, Abbotts Bakery, Bürgen and Golden.

Job description:

Tip Top is on the rise and we're looking for a commercially savvy National Account Manager to lead our Discounters & Customer Brands portfolio. If you thrive on building strong customer relationships, driving growth and delivering value through private label and discount channels, this is your chance to make a real impact.

Reporting to the Head of Customer, you'll identify and deliver profitable growth opportunities, lead strategic planning and collaborate cross-functionally to bring new products and initiatives to life.

Purpose of the Role

• Lead customer strategy and joint business planning (JBP) for Discounters and Customer Brands
• Build and maintain strong relationships with major retail partners
• Drive new product development and packaging changes aligned with customer needs
• Manage pricing, range, and forecasting processes
• Ensure governance and regulatory compliance across customer accounts
• Deliver financial targets including revenue growth and profitability
• Champion cross-functional collaboration with Sales, Marketing, Regulatory affairs, Quality teams Operations and Finance

About You

The ideal candidate will have:

• 2+ years' experience in FMCG account management, category management or similar
• Strong commercial acumen and analytical skills, including P&L ownership
• Proven ability to lead projects and influence stakeholders
• Excellent communication and relationship-building skills
• Experience with forecasting, Excel and business case development

Working with Tip Top, we offer many benefits including:

• Family-friendly policies including 12 weeks of paid parental leave, additional paid time off to ease back to work and ongoing superannuation contributions during unpaid parental leave
• Recognition and award programs, including access to our online rewards platform
• Health and wellbeing programs including access to our 24/7 Employee Assistance Program, and on-site physiotherapy services
• Flexible working options
• Access to an extensive range of internal trainings and development programs for your career
• Financial support for approved study pathways, as well as traineeship and apprenticeship programs
• Two paid volunteer days per year as part of our focus on Community Partnerships
• Novated Leasing Options

Start the Conversation

If this role sounds like you and you're eager to learn, grow, and help create everyday moments of goodness, we want to hear from you. To apply for this opportunity please submit your application by clicking on the 'apply now' button.

Our Recruitment Process typically consists of a brief, prearranged telephone or video call, followed by 1-2 interviews in-person or over Zoom/Teams. We're happy to adjust our recruitment process to support your accessibility needs. Let us know your needs in providing a positive, barrier-free recruitment process via phone on or email to . Please do not call to enquire about this position as the phone number is for requesting accessibility needs only.

During the recruitment process you may be required to complete pre-employment screening which include a medical (includes drug & alcohol testing) and a criminal record check.

At Tip Top we strive to create a place where Everyone belongs, Everyone is valued, and Everyone has equal opportunity. We encourage applications from people of all ages, nationalities, abilities, and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. #LI-VT1