RTO - Community Services Team Leader

About Us:

The Institute of Training and Further Education (iTFE) is one of Australia's leading private training organisations, offering a wide range of qualifications and courses. We offer online and face-to-face courses, including short courses and certificate level qualifications, along with customised training packages for corporate customers.

iTFE courses span a broad range of disciplines including hospitality, business, workplace health and safety and aged and individual support. We operate nationally and have regulatory approvals in every state of Australia.

When you join iTFE you're becoming part of the IntoWork Group. Our team and culture are keys to our success, underpinned by our shared core values of Respect, Innovation, Collaboration, Integrity, and Courage.

Position Overview:

The Community Services Team Leader Role is a key position within the Registered Training Organisation (RTO). The position will be responsible for reviewing and or developing high-quality curriculum materials and assessments for Vocational Education Programs across the Community Services area.

They will be required to work with internal and external stakeholders to develop, review and improve training materials, course content and support resources that meet established standards based on regulatory and compliance requirements, industry and client needs and market demand. In addition the Team Leader will work with the BD team and other internal Departments take responsibility for growth in the delivery of these programs.

Where required the Team Leader may be required to undertake training and assessment duties.

Qualifications & Experience:

• TAE40116 Cert IV in Training & Assessment, or equivalent
• Certificate III (or higher) in areas covering Allied Health, Community Services , Individual Support
• Current vocational experience in Allied Health, Community Services , Individual Support
• Working with Children Check (WWC)
• Experience in communicating via online platforms including MS Teams and Zoom
• Experience in using student and learning management systems Cloud Assess, VETtrak
• Deliver training to wide range of participants from diverse backgrounds
• Leadership and Management experience in a RTO or GTO environment where you have managed trainers , covering but not limited to course scheduling and timetabling for a of 2 years.

Successful applicants will:

• be available to work based at our Northcote Head Office
• be willing to travel across various sites in Melbourne (some regional locations may be required)
• have a flexible approach to training and assessing
• be focused on student completions and course progression
• enjoy working autonomously and within a supportive team
• have time management skills to meet time sensitive benchmarks
• have a passion and commitment to training and education
• bring a positive, friendly attitude and good interpersonal skills
• be accountable to manage the day to duties and task of trainers working in this department

What we can offer in return?

• Work within a committed and passionate organisation.
• Flexible working arrangements.
• Opportunities to up-skill with additional training and development.

Application Process:

Interested and qualified candidates should send their resume and a cover letter describing their interest in this position, relevant qualifications, and experience through SEEK or email us directly at with application closing Friday 29th August 2025.

Note the successful applicants will be required to complete a police check prior to commencement.