Rto Student Services Administrator

2 weeks ago

Melbourne, Victoria, Australia Edutemps Pty Ltd Full time

Permanent full-time | East Melbourne location | Close to public transport
- Leading industry RTO | Close-knit, dynamic team
- Training provided | Learn new skills | Hybrid role with flexibility

**The Company**
Our client is Australia's leading provider of education and training, and professional development for their industry sector. They support existing and aspiring professionals to build and advance their careers through targeted learning opportunities designed specifically to meet their industry's current and future needs.

**The Role**
As an RTO Student Services Administrator, you will provide administration and student support for the RTO, including performing tasks required to ensure data is maintained on the student management system (Job Ready) for accredited training and a high student experience is maintained.

This is a full-time permanent role based in East Melbourne. Our client has flexible working arrangements in place, a hybrid role.

**Key Responsibilities**
- Responsible for inbound enrolments, checking the accuracy of submissions to access State funded training for eligible students
- Responsible for data entry for inbound student management files, including progressive reconciliation of progress and completion into Job Ready and other student platforms
- Responsible for setting up and monitoring training courses on various platforms
- Assembling resources for specific training courses
- Answering the phone for the training and education programs extension
- General administration, including filling and archiving
- Previous RTO administration experience _(highly desirable)_
- Excellent verbal and written communication skills
- Previous working experience in customer service and a strong ability to build rapport
- High attention to detail
- Ability to accurately record data

Edutemps is an Educational Support Agency providing business solutions across staffing, compliance, learning design and professional development for education organisations.

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