Branch and Administrative Support Officer

About the Role

This is an ongoing opportunity to join the Information Security Services branch within IMTD reporting to the Chief Information Security Officer (CISO).

The Branch and Administrative Support Officer role will perform duties including email and calendar management, scheduling, secretariat duties, travel coordination, and general tasks as they arise.

This is a diverse, hands-on role which requires you to demonstrate a high level of professionalism and discretion when dealing with confidential and sensitive correspondence and other information, interpersonal skilfulness, energy, and attention to detail. You will need to manage relationships, on behalf of the CISO, with a wide range of internal and external stakeholders.

About you:

As our ideal candidate, you will have:

• Flexibility and Adaptability: Considers the merit of new ideas and approaches. Is willing to develop and apply new skills.
• Working Collaboratively: Builds a supportive and cooperative team environment. Engages other teams to share information to understand or respond to issues.
• Future Focus: Considers the future aims and goals of the relevant entity/group. Proactively stays up to date with best practice, relating to expertise and areas of work.
• Interpersonal Skills: Sees things from others point of view and communicates this. Understands motivations, needs, and wants of stakeholders and their impact on service delivery. Tailors' communication according to the audience or team.

Why join us?

• An emphasis on work / life balance.
• High-performing team environment.
• Equal opportunity employer.
• Personal & Professional development opportunities.
• Access to salary packaging and novated leasing.

Desirable Qualifications and Experience

• Desirable: Tertiary qualifications in a related field such as Business Management or Commerce
• Desirable: Accreditation in Project management
• Desirable: Experience working within a government department

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Information Management and Technology Division (IMTD) provides secure, reliable and integrated information and technology platforms, systems and services that transform education environments, and enable a great education outcome for every child and young person.

IMTD guides the technology capability and leads digital transformation for the Department including Victorian government schools and early learning and childcare centres. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

With a notable recent increase in cyber-attacks and cyber risks to schools and departmental operations, the privacy and safety of staff and students in online environments is a key priority. The Information Security Services (ISS) branch ensures schools, and the department have the highest security standards, guidelines, and best practice. ISS assesses cyber risks by third parties, new and existing technology services and ensures all parties comply with the department's security policies.

The purpose of the Information Security Services (ISS) branch:

• establish the requirements for a safe and secure online environment for the department and schools; and
• provide assurance to the CIO, Information Management and Technology Committee, Executive Board, and the government through Victorian Auditor-General's Office (VAGO) that the strategic information security risk is being managed.

How to apply:

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing the skills and attributes from the role statement and the capabilities from the position description.

Further Information:

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at

For further information pertaining to the role, please contact Robert Munoz at

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Monday, 03 November 2025