Administration Support Officer

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the `Courts Group'.

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

ChCV

The Children's Court of Victoria (ChCV) is a specialist court that hears and determines cases in two divisions. The Family Division hears and determines cases involving the care and protection of Victorian children who are at risk of harm. The Criminal Division hears and determines the criminal charges brought against children between the ages of 10-17 years.

As a specialist and dedicated court, we are able to focus solely on responding to the particular needs and interests of children, young people and their families. This focus guides our approach to the delivery of judicial, dispute resolution, registry and support services, as well as the physical environment of our courts.

The ChCV expertly and fairly applies the law in cases involving children and young people. We work closely with youth justice, legal services, child protection and other community-based services to provide a multi-disciplinary court response to address the best interest of children in need of protection, whilst promoting the accountability and rehabilitation of young offenders and in doing so, improving community safety.

About the Role

The role will perform a wide range of general administrative tasks that will include processing referrals received by the ChCV, file management, client-contact, telephone and counter enquiries and back of office administrative responsibilities. You will support the office manager, Director and psychologists, psychiatrists and professionals.

Duties will include:

• Making administrative arrangements for clinical assessments with legal representatives, child protection and youth justice workers, Corrections Victoria, other government agencies and the public.
• Undertaking initial risk assessments of parties attending the Clinic, exercising sound judgement in respect of intervention orders, possible conflict and the potential need to isolate parties.
• Assisting in ensuring the safety of clinic attendees by acting promptly in situations where clients are exhibiting heightened anxiety or challenging behaviours.
• Providing professional information and advice, both verbal and written, on Clinic procedures and practices to relevant stakeholders.
• Operating relevant case management and computer systems and software.

This role is a part time role (0.4FTE) from 5 January January 2027

About You

The ideal candidate will have a working knowledge, or ability to develop a working knowledge, of psychological, psychiatric, medical and legal terminology and an understanding of relevant legislation and office systems.

You will be able to demonstrate your ability to:

• Communicate clearly, using concise language to convey information
• Work collaboratively with others, including supporting others and engaging across teams to understand or respond to issues
• Remain flexible and adaptable
• Value and uphold a commitment to superior service excellence

How to apply

Click the `Apply Now' button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.