Office Services Manager

Hicksons| Hunt & Hunt is a commercial law firm that assists government, companies, organisations, and individuals throughout Australia to create sustainable value through legal and commercial advice, services, and solutions. Our breadth of expertise is reflected in our diverse practice groups and complemented by our industry and sector focus. With offices in Sydney, North Ryde, Newcastle and Griffith, we work across geographies with smart technology to keep connected to our clients.

We pride ourselves on our energy and authenticity to drive client solutions, attract and develop talent and serve our broader community. With a strong history of providing exceptional legal advice, we consider ourselves to be visionary thought leaders who have harnessed our history and experience, emerging as a market-leading legal and advisory business.

The Role

We are looking for an Office Services Manager to manage the delivery of Office Services and Facilities Management for our Sydney, Newcastle and Griffith Offices.

The role will ensure the delivery of facilities services to the firm including premises management, processes, policies and procedures to meet the needs of the business.  It will also oversee the delivery of office services and administrative services to the firm through management of the Front of House and Office Services Teams.

This role will be based in Newcastle but will require travel to the other offices.

Key Responsibilities

· Provide operational leadership, manage and direct efforts to maintain a high level of building presentation,;

· Ensure optimal operational of building plant and equipment across the Sydney, Newcastle and Griffith offices;

· Oversee all procurement activities from external suppliers ensuring all technical, risk and statutory requirements are met including maintenance of service register and negotiating cost-effective contracts;

· Manage office services and catering supplies inventory including preferred supplier list

· Assist with the coordination of internal firm events and meetings including allocation of rooms, set-up of IT equipment, catering and team resourcing;

· Oversee maintenance of office information including contact book, headcount report, office map, organisational structure, nameplates and other documents or equipment as required;

· Supervise and develop working relationships with service centre and concierge teams maintaining a team environment and enhancing overall service delivery standards; ability to provide cover as required.

What You Offer:

· Professional services experience

· Excellent communication skills, both verbal and written

· Proficient computer literacy skills, including software knowledge

· Ability to develop effective working partnerships with key stakeholders

· Must exhibit absolute discretion and confidentiality

· Proactive and able to identify and resolve problems in a timely manner

· Able to work independently and collaboratively in a team-based work environment

· Able to resolve conflicts and disagreements in a professional manner whilst maintaining effective relationships

· Able to complete projects within the agreed timeframe and budgeted costs

· Ability to work as part of a team

What We Offer

Hicksons|Hunt&Hunt fosters a diverse and inclusive environment, we capture innovative ideas from our people to build on our business; we welcome your creative ideas to optimize the way we work. We offer a range of benefits and social opportunities to support growth, development and internal networking and collaboration within the firm, collectively celebrating our success through recognition and reward programs. 

Supporting you:

• Potential unearthed– We pride ourselves on enabling you to achieve your career aspirations. Offering tailored 1:1 mentoring, access to our E-learning platform with role base training, internal and external workshops and complete transparency around our promotional pathways program.
• The right resources – Our workplace is supported by smart technology, paper-light processes, collaborative teams and a healthy values-based culture that will see you perform at your best.
• Flexi-work options– We understand life is not 1 size fits all. Explore options for hybrid work, part time hours, compressed working weeks, and more.
• Performance based rewards and incentive bonuses– our incentive program is designed to reward our employees and support our high-performance culture.
• Hicksons + Benefits– 16 weeks paid gender-neutral parental leave, education assistance, Employee Assistance Program, Birthday leave and #4U leave, plus access to everyday discounts through our corporate discount schemes, and novated leasing.
• Life at Hicksons|Hunt &Hunt – Contributing to our community is part of our Vision; the firm provides you with the opportunity to contribute to the firm's corporate social responsibility activities through our pro-bono program.