Administration Officer

2 weeks ago

Newcastle, New South Wales, Australia Hays | Office Support Full time

Your New Company

Your organisation delivers a national support system for Australians living with disability, funding essential services tailored to individual needs and helping people achieve their goals. As a growing Federal Government agency focused on operational excellence, this role offers a chance to contribute to meaningful initiatives and take your career to the next level.

Your New Role

You will be responsible for:

  • Providing administrative support to the Internal Review Branch, including managing inboxes, calendars, and appointments.
  • Assisting participants and applicants through the internal review process with clear communication and guidance.
  • Conducting research and analysis to support decision-making and improve review outcomes.
  • Preparing meeting documentation, drafting written communications, and maintaining accurate records and databases.
  • Triaging and processing incoming internal review requests, escalations, and related work types.
  • Liaising with internal and external stakeholders to resolve moderately complex enquiries and contribute to continuous improvement.

What You Will Need to Succeed

The successful applicant will demonstrate:

  • A solid understanding of disability services, including relevant policies, procedures, and participant rights.
  • Experience in administrative support roles, ideally within the disability or social services sector.
  • Strong analytical and decision-making skills, with the ability to interpret legislation and policy frameworks.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
  • High attention to detail and strong organisational skills, capable of managing competing priorities.
  • A compassionate and empathetic approach to supporting individuals with disabilities,

The Logistics

  • 12-month contract with possibility of extension or permanency.
  • Hybrid working arrangement.
  • Hourly rate of $ super.
  • Opportunities based in Geelong, Parramatta, Newcastle, and Hobart.
  • Australian Citizenship is required.

What You'll Get in Return

  • An opportunity to progress your career with a large Federal Government agency.
  • Work-from-home flexibility and a hot desk office environment.
  • A positive and open working culture.
  • Weekly pay cycle.
  • Online timesheet submission and approval.
  • Nominated superannuation fund.

What You Need to Do Now

If this role sounds like something you'd be interested in pursuing, click 'Apply Now' or forward your current CV to Please include a short summary outlining your suitability for the role.

If this role doesn't quite suit you, but you're interested in exploring new opportunities, please contact us to arrange a confidential discussion about your career.

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