Senior Administrative Assistant

1 week ago

Ashgrove, Queensland, Australia Fitzgerald Therapy Full time $60,000 - $90,000 per year

About the role

This position is a January 2026 start

Fitzgerald Therapy is a small counselling and psychology clinic dedicated to helping children, youth and young adults achieve mental wellbeing. We are seeking a highly organised and efficient Senior Admin Assistant to join our team at Joanne Fitzgerald Therapy in Ashgrove, Queensland. This full-time role is integral to the smooth running of our busy therapy practice, providing high-level administrative support to our clinicians and clients.

What you'll be doing

  • As our Senior Admin Assistant, you will be the first point of contact for all administrative tasks, working independently to provide seamless support to both clients and clinicians
  • Manage the daily operations of the front office, including greeting clients, handling phone and email enquiries, and scheduling appointments
  • Maintain and update client records and databases, ensuring all information is accurate and up-to-date
  • Prepare and organise various documents, reports, and presentations as required
  • Provide administrative support for the practice's marketing and business development initiatives
  • Assist with financial tasks such as invoicing, processing payments, and managing petty cash
  • Liaise with external suppliers and service providers to coordinate the delivery of goods and services
  • Contribute to the implementation of office policies and procedures to improve efficiency and productivity
  • Working as a senior staff member, you will also have some training, management and other higher level tasks such as payroll

What we're looking for

  • Minimum 3 years' experience in an administrative or office support role, preferably within a healthcare or professional services environment
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines
  • Strong communication and interpersonal skills, with the ability to interact effectively with clients, clinicians, and other stakeholders
  • Demonstrated understanding of Medicare processes, with the autonomy and confidence to implement correct procedures and ensure full compliance with Medicare standards and billing requirements
  • Proficient in using Microsoft Office suite, including Word, Excel, and PowerPoint
  • Basic data entry level proficiency in Microsoft Excel is required
  • Proven ability to work independently and as part of a team
  • Passion for providing exceptional customer service and contributing to the success of the practice
  • Australian work rights are required for this position

What we offer

At Joanne Fitzgerald Therapy, we are committed to creating a supportive and inclusive work environment that enables our employees to thrive. We offer competitive remuneration, opportunities for professional development, and a range of benefits to promote work-life balance, including flexible work arrangements and access to our own therapy services.

About us

Joanne Fitzgerald Therapy is a leading provider of high-quality mental health and wellbeing services in the Ashgrove community. Our team of experienced clinicians, including psychologists and counsellors, are dedicated to helping our clients achieve their goals and improve their overall quality of life.

If you are excited about the prospect of joining our team and contributing to the success of our practice, we encourage you to apply now.

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