Part-time Administration Assistant for Physio Clinic

3 days ago

Ashgrove, Australia Inline Physio Ashgrove Full time

**Inline Physio Ashgrove is seeking a Part-Time Administration Assistant for 21 hours per week.** **Days and Hours**: **Wednesday 8:30-1pm** **Thursday 8:30-6pm** **Friday 8:30-5:30pm** Inline Physio Moorooka is seeking a **Part-Time Administration Assistant** to join our friendly and dynamic team of Allied Health Professionals. This role offers the opportunity to be an integral part of a small private practice that delivers high-quality healthcare in the heart of Ashgrove. **About the Role** As the first point of contact for our clinic, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice. You’ll be responsible for front desk administration, appointment management, and patient communications while contributing to a welcoming and professional environment. **Key Responsibilities** - **Front Desk & Patient Care**: Warmly welcome patients and be the friendly face of our clinic. - **Appointment Management**: Schedule and oversee bookings using our practice management software. - **Case Coordination**: Liaise with insurers, medical centers, and third-party providers (e.g., DVA, WorkCover). - **Billing & Payments**: Process invoices, HICAPS, EFTPOS, and Medicare payments (via Tyrohealth). - **Administration Support**: Prepare and finalise referral letters, maintain records, and ensure efficient office operations. - **Practice Management**: Assist with housekeeping tasks to maintain a well-run and professional clinic. - **Clinic Presentation**:Ensure the clinic maintains a professional and welcoming appearance through light housekeeping and organization. **What We’re Looking For** - Exceptional and empathetic customer service skills - Strong proficiency in computers and technology - Excellent verbal and written English communication skills - Professional, proactive, and able to handle confidential information with discretion - Reliable, detail-oriented, and able to follow established systems and procedures - A positive team player who fosters a supportive work environment - Self-motivated, eager to learn, and open to skill development - Confident with a growth mindset and a problem-solving approach - Ability to remain calm under pressure and manage competing priorities - Values working autonomously and independently whilst also receiving managerial support when needed - Interest and committment in contributing to the growth of the business - _**Availability to cover extra shifts when your fellow admin team member takes leave as they will for you**_ **Training & Support** - You’ll receive 3 days of **one-on-one training** with our current experienced Admin Assistants - Our **cloud-based systems** ensure access to remote support from staff at our other locations and the company director. - A **comprehensive online procedures and training system** is available for ongoing guidance. **Expected Training Start Date: ASAP** **How to Apply** If this role sounds like the perfect fit for you, we’d love to hear from you **"I'm Your Moorooka Admin Assistant"** We look forward to starting the conversation with you **Job Type**: Part-time Pay: $28.00 - $30.00 per hour **Benefits**: - Employee discount **Experience**: - Microsoft Office: 1 year (required) - Administration: 1 year (required) Work Authorisation: - Australia (required) Work Location: In person

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