General Manager

A Place to Belong...
We are part of Norths Collective - a forward thinking, fresh and competitive brand within the hospitality industry. We bring people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. We are passionate about our commitment to giving back to our community.

About The Role...
We are currently seeking an experienced General Manager - P&C, reporting to the Chief Operating Officer. You will be a member of the Senior Leadership Team and will be responsible for building and implementing strategies around workforce planning, hiring, retention & succession planning; employee engagement; diversity & inclusion; performance management; training & development and health & well-being.

You would be joining Norths Collective which includes Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft, Seagulls Tweed Heads and The Bowlo Bangalow.

Your Key Priorities Will Be To

• Strategy. Conceptualising and rolling out a HR Roadmap for short and long term business goals. Implementing and driving a communication and employee engagement strategy, and maintaining our EVP towards an 'Employer of Choice' status for Norths.
• Leadership Development and Succession Planning. Leadership coaching for the Leadership Team and upcoming talent. Workforce planning, performance appraisals, career / performance development and succession planning.
• Employee Relations and Recruitment. Supporting leaders for recruitment needs, performance management, grievances, terminations and compliance to legislative requirements.
• Operational Performance. Manage and oversee operational standards, budget, people and process management, including continuous improvement.
• Communication. Maintain effective communication and strong relationships with all key stakeholders including senior management, line managers, team members and the Board.
• Financial Management. Implement, achieve, monitor, financial reporting of the P&C business units budgets and KPIs with a focus on return on investment and strategic goals.
• Work, Safety, Health and Compliance. Actively support a range of best practice workplace relations and policies in accordance with Work, Health & Safety legislation obligations and in line with Norths Risk Management Program. Monthly reports to Board of compliance and legislative requirements of the club's Award/enterprise agreements and ER/IR related matters.

The Candidate

• Extensive Human Resources Management experience at a senior level
• Comprehensive knowledge of HR practices and relevant legislation (including Enterprise Agreements)
• Extensive knowledge of a hospitality environment
• Bachelor in Human Resources or related field
• Substantial knowledge of Human Resources Information Management Systems (HRIS, LMS, etc.)
• Genuine care for the importance of our employees to the business
• Proven ability to manage the operational and strategic components of the P&C function
• Demonstrate a positive attitude no matter the situation.

Our Benefits

• Meals included
• Free gym membership at Norths Fitness
• Free onsite parking
• 5 weeks of annual leave
• Paid day off on your birthday and every year of service
• Dynamic, energised, management team that is embracing change and focused on financial success
• Access to Norths Collective Academy with extensive training and development
• Work for a Club that continues to reinvent its relevancy to its local community.

If you are passionate about growing in your role within a large hospitality business, we would love to hear from you, this is an opportunity not to be missed

For a confidential conversation or to learn more about the role please reach out to Durban Arnold, Chief Operating Officer on