Return to Work Administrator

2 days ago

Dry Creek South, Australia McMahon Services Full time $60,000 - $80,000 per year

Are you an organised and proactive administrator who thrives in a dynamic environment? We are looking for a dedicated Return to Work Administrator to join our team, ensuring our people-focused processes run efficiently. This is a great opportunity to be a central point of contact, supporting a team of professionals and contributing directly to the success of our safework and wellbeing initiatives.

About McMahon Services

At McMahon Services, we are dedicated to delivering excellence across Australia and New Zealand. We believe in fostering a culture of innovation and continuous improvement while upholding the highest standards of safety and integrity. Join our team and be part of an organisation that builds lasting positive change in the communities where we operate.

About the Role

As the Return to Work Administrator, you will be the go-to person for our team, managing a wide range of administrative tasks that keep us on track. Your daily responsibilities will involve maintaining employee health records, processing claims, coordinating travel and providing general administrative support. You'll be a key player in a high-energy environment, where your ability to multitask and adapt will be highly valued.

What You'll Be Doing

  • Maintaining employee health surveillance records and scheduling follow-ups.
  • Providing medical reports to employees and managers.
  • Processing and uploading claim-related documents, including Work Capacity Certificates and invoices.
  • Creating new claims and recording workplace incidents in the injury management system.
  • Processing weekly payments and managing the Return-to-Work email inbox.
  • Providing administrative support to HR, L&D and other R&C functions.
  • Coordinating travel bookings for our team.
  • Processing invoices, raising purchase orders and completing goods receipting.

What You'll Bring

  • Experience with South Australian Workcover claims.
  • Experience in an administration support role.
  • Competency with Microsoft Office Suite and experience with ERP systems (e.g., Pronto, Solv ConnX).
  • Strong verbal and written communication skills with a high attention to detail.
  • The ability to multitask, work autonomously and adapt to conflicting deadlines.
  • A commitment to maintaining confidentiality and privacy.
  • A current driver's licence (Essential).
  • A Return-to-Work Coordinator Certificate (Preferred).
  • A Mental Health First Aid certification (Preferred).

Why Join McMahon Services?

We offer a supportive, high-performance environment where your skills are valued, and your contributions are recognised. You'll enjoy:

  • A competitive remuneration package, benefits and career growth opportunities.
  • A strong commitment to safety and well-being.
  • A culture of innovation and continuous improvement.
  • The opportunity to work in a role that directly supports the health and safety of our workforce.

If you're a motivated and detail-oriented professional ready to take on a key role in a fast-paced environment, we encourage you to apply now and become our next Return to Work Administrator

At McMahon Services, we embrace diversity and inclusion as fundamental values. We believe that a diverse workforce fosters innovation, creativity, and a deeper understanding of the communities we serve. We are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. We encourage applications from people of all backgrounds, identities, and experiences.

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