National Channel Manager

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we've contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we're really good at doing good.

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we're hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

Ever dreamt of a job where you can make a genuine impact while talking toilets? Well, you're in luck We're looking for a National Channel Manager - B2B to join our cracking AU Sales Team.

This isn't just any old gig. You'll be leading the charge, driving the strategic growth and execution of our B2B channel across wholesale, corporate, and commercial segments. Think big-picture strategy, getting your hands dirty with implementation, and ultimately helping us spread even more good (one loo roll at a time). You'll be reporting to the legend Michael Richards, and you'll even have a direct report of your own, Lucia Rucabado.

We're all about growing our market share, attracting new customers, and boosting visibility, all while keeping that contribution margin healthy and cementing our spot in the retail landscape. If you're a natural-born leader who coaches values and loves a good challenge, this could be your next exciting chapter

If you worked here this past month here are some things you might have been involved in

• Brainstorming epic GTM plans and hammered out Joint Business Plan (JBP) frameworks with our wholesale partners, getting them ready to launch by the end of Q2.
• Getting stuck into optimising our snazzy new B2B portal experience, working with cross-functional partners on everything from reordering logic to pricing optimisation was spot on.
• Cracking some new business revenue from exciting priority segments like workplaces, healthcare, and education. You're all about finding those new homes for our good-doing products
• Diving into data to figure out how we can get more customers reordering. Maybe you even piloted a loyalty program or service tier for some of our key customer groups – because happy customers are the best customers
• Working with our awesome CX and tech teams to streamline onboarding and make sure our self-service tools are as smooth as our toilet paper.
• Leading a cross-functional squad to build out some cool new B2B programs, influencing product prioritisation to make sure we're always hitting the mark for our customers.
• Navigating a few tricky conversations around trading terms or pricing disputes, always with clarity and fairness, because that's just how you roll.
• Juggling a few growth opportunities with some of our longer-term strategic goals, like getting ahead on tender planning and segment expansion. You're a multi-tasking maestro
• Converting strategic plans into measurable wins by tracking pipelines, analysing what's working (and what's not), and coaching the team to success.
• Partnering up with our finance gurus to look at customer profitability and evaluate promotion performance. Because numbers never lie, right?

Let's talk about you

We're looking for someone who's not only brilliant at what they do but also embodies our values. As an experienced Sales Leader, you'll be a strategic mastermind, setting clear goals and KPIs, and a roadmap wizard who gets everyone on board for key initiatives. You're a natural collaborator, leading cross-functional teams with candor, and a master at executing strategic initiatives to drive measurable results, even when juggling multiple priorities.

You'll be an extraordinary business partner, seamlessly collaborating with internal and external teams to unlock value and align on shared outcomes. You're passionate about optimising the customer experience, using your insights to design seamless B2B journeys. A true data-driven decision-maker, you'll leverage channel data to diagnose issues and shape commercial strategies. Finally, your financial analysis and reporting prowess will be key to assessing profitability, evaluating promotions, and managing margin like a pro.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too

Why should you work with us?

First off, as a certified B Corp, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we're in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that's why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn't be more proud of that.

Have you made it this far?

If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. 

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