Medical Coordinator

1 day ago

Brisbane, Queensland, Australia Europ Assistance Australia and New Zealand Full time $80,000 - $120,000 per year

Are you a Registered Nurse and natural communicator looking to apply your medical knowledge and advice in a new setting? As a Medical Assistance Coordinator, your clinical expertise and empathy directly shape the care and safety of travellers around the globe. In this role, you'll combine your nursing background with case management skills to provide timely clinical advice, coordinate medical repatriations, and liaise with international providers to secure the best outcomes for travellers.

About Us

For more than 60 years, we've been dedicated to supporting travellers on their adventures, offering exceptional care and 24/7 medical assistance. Our world class travel insurance products, backed by a global network of medical and assistance providers, have helped more than
1.3 million travellers
with an average of more than 13 repatriations a day around the world, caring for people in the moments that matter most.

About the Role

You'll be at the heart of critical decision-making—balancing medical, financial, and logistical needs—while ensuring risks are managed effectively for both individuals and the business. If you thrive in fast-paced, complex environments and enjoy using your clinical skills in a global, dynamic setting, this role offers the chance to make a real impact while continuing to build your career in medical assistance and travel insurance.

What You'll Be Doing

  • Be the
    trusted clinical expert
    travellers, providers, and colleagues turn to — assessing medical needs, verifying treatments, and escalating cases when required.
  • Coordinate global medical care
    by working with hospitals, doctors, and international providers to arrange safe, timely solutions like repatriations, evacuations, and fitness‑to‑fly clearances.
  • Balance care with policy knowledge,
    interpreting medical reports and applying travel insurance benefits/exclusions to guide claims and provide fair, evidence‑based recommendations.
  • Shape better traveller experiences
    by contributing to audits, process improvements, and projects that raise clinical standards while ensuring efficiency and cost‑effectiveness.
  • Keep your skills sharp through
    ongoing training
    ,
    CPD
    , and
    specialist clinical upskilling
    such as life support and aeromedical training.
  • Promote safety and wellbeing, championing a
    traveller‑first culture
    while upholding
    compliance
    ,
    risk management
    , and
    workplace health and safety
    standards.

What We're Looking For

  • AHPRA‑registered Nurses with at least 5 years' experience across a variety of clinical settings.
  • Calm, solutions‑focused and professional, with excellent communication skills.
  • Individuals capable of managing complex cases under pressure while balancing traveller care and business outcomes.
  • Experience in travel insurance or medical assistance is a plus.

What's in it for you?

By joining Europ Assistance, you'll be part of a rapidly growing and successful Global organisation. You will also enjoy:

  • Rewards and recognition
  • with team recognition programs and company bonus scheme.
  • Genuine flexibility,
    with options for hybrid, full-time, part-time, and tailored arrangements—designed to help you achieve the balance that works best for you.
  • Unrivalled career and development opportunities,
    with ongoing training to sharpen your clinical and product knowledge.
  • Modern, centrally located offices with
    exceptional transport connections
    . Plenty of local restaurants with Southbank on your doorstep and Brisbane City just minutes away.
  • An exciting, enthusiastic and
    supportive team culture to give you everything you need to succeed
    .

  • Medical Coordinator

    1 day ago

    Brisbane, Queensland, Australia Europ Assistance Australia Pty Ltd Full time $90,000 - $120,000 per year

    Are you a Registered Nurse and natural communicator looking to apply your medical knowledge and advice in a new setting? As a Medical Assistance Coordinator, your clinical expertise and empathy directly shape the care and safety of travellers around the globe. In this role, you'll combine your nursing background with case management skills to provide timely...

  • Roster Coordinator

    1 week ago

    Brisbane, Queensland, Australia Aspen Medical Full time $60,000 - $90,000 per year

    Job DescriptionAspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients within the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of exceptional healthcare in any setting, particularly those that are remote, challenging, and under-resourced.We are seeking...

  • Medical Receptionist/Customer Service Officer

    3 days ago

    Brisbane, Queensland, Australia ASSESS Medical Group Full time $60,000 - $80,000 per year

    Company DescriptionMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Assess is an established premier international provider of independent...

  • Medical Coordinator Team Leader

    2 days ago

    Brisbane, Queensland, Australia Europ Assistance Australia Pty Ltd Full time $120,000 - $150,000 per year

    Looking to build on your leadership career? Combine your advanced clinical knowledge, operational excellence, and people leadership abilities. Deliver life-changing support to travellers in crisis, while nurturing a motivated and high-performing clinical team.About UsFor more than 60 years, we've been dedicated to supporting travellers on their adventures,...

  • Medical Coordinator Team Leader

    2 days ago

    Brisbane, Queensland, Australia Europ Assistance Australia and New Zealand Full time $120,000 - $180,000 per year

    Flexible working optionsOpportunities for career development in a rapidly growing organisationCentrally located offices, great food & transport optionsLooking to build on your leadership career? Combine your advanced clinical knowledge, operational excellence, and people leadership abilities. Deliver life-changing support to travellers in crisis, while...

  • Medical Secretary

    1 day ago

    Brisbane, Queensland, Australia Brisbane Breast and Surgical Care Full time $60,000 - $80,000 per year

    Job Title: Medical Secretary – Surgical PracticeLocation: Brisbane (Multiple sites- Fortitude Valley, Auckenflower and Everton Park) Employment Type: Full TimeJob Summary:We are seeking a highly organized and detail-oriented Medical Secretary to support a busy surgical practice. The ideal candidate will be responsible for managing administrative tasks,...

  • Medical Administrator/Medical Screener

    1 day ago

    Brisbane, Queensland, Australia Jem Health Full time $60,000 - $90,000 per year

    Jem Health is a growing and successful national company providing high-quality pre-employment and occupational health assessment services. Our mission is to promote safe, healthy workplaces through evidence-based assessments and exceptional service. We are seeking a Medical Administrator/Medical Screener for immediate start to join our team at our Brisbane...

  • Medical Secretary

    1 day ago

    Brisbane, Queensland, Australia O'Regan Med Pty Ltd Full time $45,000 - $60,000 per year

    Medical SecretaryThe Wesley HospitalAuchenflowerDr Kevin O'Regan is seeking a Medical Secretary to join our clinic on a part-time basis - Monday and Tuesday, approximately 16-18 hours per week assisting the doctor in the operations of our practice. Start date as soon as possible.Duties & Responsibilities:Greet and coordinate patients before and after clinic...

  • Medical Administration

    2 days ago

    Brisbane, Queensland, Australia Randstad - Business Support Full time $72,000 per year

    Join a Flexible Team as a Medical Receptionist at a Dermatology Clinic in Wooloongabba AUD $34 - $35per hour + Superannuation depending on experienceThis is an excellent opportunity for someone with 1-2 years of experience in medical administration and proficiency with booking software, who thrives in a fast-paced environment.Key Responsibilities:Welcome...

  • Medical Scientist

    3 days ago

    Brisbane, Queensland, Australia Gilead Sciences Full time US$90,000 - US$120,000 per year

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our...