Warehouse Manager

2 days ago

Sydney, New South Wales, Australia Core Talent Full time $80,000 - $120,000 per year
Warehouse Team Leader / Manager - Building Services Industry

We are currently seeking an experienced and highly motivated Warehouse Team Leader / Manager to join a well-established and rapidly growing wholesaler, importer, and manufacturer of products and solutions for the Plumbing, HVAC, Electrical, and Building Services trades in commercial and high-rise project applications. This is a full-time, hands-on role based in a southwest Sydney, NSW warehouse, offering excellent incentives and growth opportunities.

This is more than just a warehouse job; it's an opportunity to grow with a company that values leadership and initiative. You'll be a key player in driving customer-focused initiatives and improving overall operational efficiency.

The Role:

You will be a strong, hands-on leader responsible for managing a dedicated warehouse and delivery team. Your core duties will include:

  • Organizing and dispatching up to three delivery runs per day, ensuring all orders meet strict deadlines.
  • Playing a key role in the implementation of new warehouse improvements and systems.
  • Overseeing customer communication regarding backorders, ensuring they are kept updated and satisfied.
  • Maintaining daily stock takes and accurate bin locations.
  • Managing the tracking and maintenance of logistics and delivery vehicles.
  • Actively participating in the daily operations of the warehouse, including picking, packing, and processing orders.
  • Efficiently receiving and organizing multiple freight deliveries and purchase orders daily.
  • Minimizing stock transfers between company branches.
  • Using challenges as opportunities to enhance customer service and increase overall customer satisfaction (NPS/IPS levels).

The Ideal Candidate:

The successful candidate will possess a "can-do" attitude, a strong positive mindset, and a genuine willingness to learn and grow. You must be goal-oriented, systematic, and have the drive to achieve both personal and business targets.

You will also have:

  • Proven experience in a team leadership or management role.
  • Outstanding customer service skills and the ability to resolve delivery-related concerns effectively.
  • Strong verbal communication skills and a good phone manner.
  • The ability to train, lead, and manage a team while remaining a hands-on player.
  • Strong IT and computer skills, including experience with inventory, barcoding, and full ERP systems.
  • A current driver's license is a must, and an HR truck license is highly desirable.
  • The physical fitness and energy required for a demanding, fast-paced environment.

If you are a proactive leader with a passion for process improvement and customer satisfaction, and you are looking to seriously grow with a fast-growing company, we encourage you to apply.

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