Systems Support Administrator

2 weeks ago

Brisbane, Queensland, Australia Synapse Full time $60,000 - $90,000 per year

About Synapse:

Synapse is Australia's voice of brain injury. We use our voice to create awareness, education, support, and advocate for people living with brain injury. We know that the pathways for people living with brain injury can amplify vulnerabilities and frustrate choices and self-determination.

The impact of brain injury can cause or amplify difficulties with mental health, lack of housing, connection with the justice system, family and domestic violence, and limited employment opportunities. Synapse's work addresses these underlying issues through knowledge and training, community engagement and tailored informational tools.

Why You'll Love Working With Us

  • Work with Purpose – Your skills won't just keep the systems running, they'll help amplify the voice of people living with brain injury.

  • Trendy Location – Nestled in the heart of West End, with amazing coffee shops, and local eateries just steps away.

  • Easy Commute – Convenient access to public transport i.e. bus, train, and City Cat options nearby.
  • Salary Packaging – Maximise your take home pay with access to salary sacrifice options.
  • Onsite Parking – For extra convenience upon roster availability

What the Role Involves:

As a Systems Support Administrator, you'll be the first point of contact for business systems users, managing and supporting our primary CRM (Salesforce) and other critical organisational systems. You'll help ensure our systems improve our efficiency and add value to the quality of our work and impact on people's lives.

You'll assist to ensure training resources and user guides meet user needs, assist in reporting and data analysis capability, troubleshoot day to day issues.

Other role responsibilities include:

  • Monitoring and supporting the use and application of relevant systems including data hygiene, dashboarding, and report creation.
  • Liaise with other departments to ensure system oversight and robust training and guidance materials for users.
  • System troubleshooting and liaising with external providers for updates and support.
  • Assisting development projects to enhance system capability

For more information about the position, please refer to the job description:

Please note: This role is a permanent role offering part-time hours (3 days per week).

About You:

To be considered for this role you will need:

  • Degree in Information Technology, Business Systems, Computer Science, or a related field (or equivalent practical experience).
  • Minimum 1-2 years' system administration, user support, or IT service delivery experience.
  • Proficiency with CRM platforms (Salesforce preferred), Microsoft 365 and familiarity with database management.
  • Strong understanding of system processes, data integrity, and compliance requirements.
  • Excellent written and verbal communication skills, with the ability to translate technical information for non-technical users.
  • Strong problem-solving, analytical, and troubleshooting skills with a focus on customer service.
  • Demonstrated ability to manage priorities, work collaboratively across teams, and maintain attention to detail in a fast-paced environment.
  • Commitment to confidentiality, integrity, and continuous learning.
  • Working rights within Australia
  • Must either hold or be eligible to obtain a current National Police Certificate.

How to Apply:

Please submit your CV and a Cover Letter addressing the 'About You' section of this advert by selecting "Apply for this Job".

As we plan to move to the interview and appointment stage promptly, we urge all suitable candidates to submit their application as early as possible.

  • System Administrator

    2 days ago

    Brisbane, Queensland, Australia Civeo Australia Full time $90,000 - $120,000 per year

    Job DescriptionWe are currently seeking a skilled and motivated Systems Administrator to join our IT team and help us maintain and enhance our IT infrastructure.The Systems Administrator will be responsible for managing, maintaining, and supporting our company's IT systems and networks. This role requires a proactive approach to ensure the smooth operation...

  • IT System Administrator

    1 week ago

    Brisbane, Queensland, Australia EM Solutions Full time $104,000 - $130,878 per year

    EM Solutions (EMS) is a Brisbane based growing high tech company with operations across the globe. As a world leader in the design and manufacture of "on-the-move" satellite communication terminals, we are proud to offer an exciting and innovative workplace with a talented workforce.We are seeking a motivated and technically skilled System Administrator to...

  • IT / System Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Chop Shop Post Full time $90,000 - $120,000 per year

    We are seeking a skilled and adaptable System Administrator / IT Support professional to join Chop Shop Post - one of Queenslands premier Film and Television Post Production studios.This role requires someone who thrives in high-pressure, fast-paced environments and is comfortable supporting a diverse, multi-OS infrastructure across Rocky Linux, Windows, and...

  • System Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $80,000 - $120,000 per year

    Brief DescriptionThe roleAs the ECM System Administrator, you'll be responsible for the ongoing administration, maintenance, and optimisation of our Enterprise Content Management platform. This role ensures the performance, integrity, and security of all ECM environments – from development through to production – and plays a key part in supporting our...

  • System Administrator

    4 weeks ago

    Brisbane, Queensland, Australia Davidson Full time

    System Administrator (Vulnerability Specialist)Join to apply for the System Administrator (Vulnerability Specialist) role at DavidsonSystem Administrator (Vulnerability Specialist)2 days ago Be among the first 25 applicantsJoin to apply for the System Administrator (Vulnerability Specialist) role at DavidsonGet AI-powered advice on this job and more...

  • IT Systems Administrator

    4 weeks ago

    Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewJoin to apply for the IT Systems Administrator (Siebel) role at Australian Taxation Office.We are seeking experienced and motivated individuals to join our Digital Client Interactions team.As an IT Systems Administrator (Siebel) (APS 6) in our Enterprise Solutions and Technology business area, you will work in a dynamic and complex technological...

  • IT Systems Administrator

    4 weeks ago

    Brisbane, Queensland, Australia Australian Taxation Office Full time

    OverviewJoin to apply for the IT Systems Administrator (Siebel) role at Australian Taxation Office.We are seeking experienced and motivated individuals to join our Digital Client Interactions team.As an IT Systems Administrator (Siebel) (APS 6) in our Enterprise Solutions and Technology business area, you will work in a dynamic and complex technological...

  • Systems Administrator

    10 hours ago

    Brisbane, Queensland, Australia BESIX Full time $90,000 - $120,000 per year

    Company Description BESIX Watpac is an Australian multi-disciplinary construction company, backed by a century of global expertise and financial strength. A wholly owned subsidiary of the award-winning international contractor BESIX Group, we specialise in complex construction across all sectors, including building and infrastructure projects.Today the Group...

  • System Administrator

    1 week ago

    Brisbane, Queensland, Australia Troocoo Full time $90,000 - $120,000 per year

    We are working with a Queensland Government department helping them recruit an experienced System Administrator (Vulnerability Specialist) to play a critical role in a vulnerability remediation and enhancement project.This role focuses on patching, upgrading, and securing IT infrastructure across diverse platforms. You'll help drive cyber resilience by...

  • Systems Administrator

    2 days ago

    Brisbane, Queensland, Australia Icon Group Full time $90,000 - $120,000 per year

    Information TechnologyBrisbaneFull TimeIcon GroupIcon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, South-East Asia and Europe. Our business is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible.The group brings together...