Computer, Laptop Mobile Phone Repairs IT Technician

3 days ago

Sydney, New South Wales, Australia TCG TECH PTY LTD Full time $60,000 - $80,000 per year

About Us

We are a professional computer repair business specialising in comprehensive technical services including computer, laptop, mobile phone repairs, diagnostics, IT consulting

Location:

Brookvale (main), Chatswood (secondary), Zetland (teritary)

The technician will need to travel between different sites on alternate days

Salary:

Depends on skillset $ per day

Job Overview

Job Types: Full-time, Part-time, Contract

We are seeking a skilled Computer Repair Technician to join our growing team. The ideal candidate must have hands-on experience with various computer hardware repairs, mobile device servicing, and IT support. This role requires someone who is detail-oriented, technically proficient, and committed to providing excellent customer service.

Key Responsibilities

  • Computer Hardware Repair & Maintenance

  • Laptop repair with precision and care

  • Replace laptop batteries and ensure proper functionality
  • Build custom gaming PCs according to client specifications
  • Diagnose and troubleshoot computer hardware issues
  • Conduct laptop motherboard repairs including fan replacements

  • IT Support Services

  • Provide technical support for email configuration and troubleshooting

  • Assist clients with software installation and setup
  • Resolve connectivity and network issues
  • Offer general IT consultation and support
  • Bonus: Perform circuit board diagnosis and repair work
  • Bonus: Mobile phone repair and servicing

Documentation & Reporting

  • Maintain detailed repair logs and service records
  • Prepare technical reports for insurance and legal purposes
  • Document diagnostic findings and repair procedures
  • Ensure compliance with industry standards and regulations
  • Taking phone calls

Required Technical Skills

  • Essential: Laptop screen replacement experience
  • Essential: Laptop battery replacement proficiency
  • Essential: Laptop motherboard related repairs
  • Essential: Gaming PC building and hardware diagnosis
  • Essential: IT support capabilities (email issues, software troubleshooting)
  • Essential: Laptop motherboard related repair (fan replacement, RAM replacement, reassemble laptop, replace motherboard)
  • Bonus: Laptop circuit board work
  • Bonus: Mobile phone repair experience
  • Bonus: Speak Chinese Mandarin
  • Proficiency with diagnostic tools and testing equipment
  • Understanding of computer hardware components and compatibility
  • Knowledge of various operating systems (Windows, macOS)

Personal Requirements

  • Must have: Valid driver's license and reliable vehicle for client visits
  • Strong problem-solving and analytical skills
  • Excellent attention to detail
  • Good communication skills for client interaction
  • Ability to work independently and manage time effectively
  • Professional appearance and demeanor

Preferred Qualifications

  • Previous experience in computer repair or electronics
  • Experience with business IT systems

What We Offer

  • Opportunity to work with cutting-edge technology
  • Professional development and training opportunities
  • Supportive work environment
  • Flexible scheduling options

Application Requirements

Please submit your resume along with:

  • Details of your technical experience
  • Examples of previous repair work or projects
  • References from previous employers or clients
  • Confirmation of vehicle ownership and valid license

Work hours

  • Depends on tasks require, but we are flexible to arrange

Successful application will be asked technical questions. Only apply if you have technical knowledge

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