Service Receptionist

6 days ago

Gosford, New South Wales, Australia Gosford Auto Group Full time $50,000 - $80,000 per year

About Us:

Central Auto Group is a leading automotive dealership committed to providing exceptional customer service and high-quality vehicles. With a reputation for excellence and a passion for automotive innovation, we strive to exceed expectations at every turn. Join our team and be a part of a dynamic work environment where your skills and dedication are valued.

Position Overview:

We are seeking a friendly, organized, and customer-focused individual to join our team as a Service Receptionist. As the first point of contact for our service department, you will play a crucial role in ensuring our customers receive outstanding service from the moment they arrive. This role requires excellent communication skills, attention to detail, and a positive attitude.

Responsibilities:

  • Greet customers in a courteous and professional manner
  • Answer incoming calls, emails and respond to customer inquiries promptly and efficiently
  • Schedule service appointments and maintain accurate appointment records
  • Processing next day repair orders to manufactures standards
  • Maintain a clean and organized reception area
  • Assist with administrative tasks and stationary ordering

Requirements:

  • Previous experience working in service departments, receptionist roles or customer service, preferred
  • Excellent communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer applications adapting to new programs
  • Automotive industry and Titan DMS or X time experience is a plus but not required

Benefits:

  • Competitive salary
  • Opportunities for advancement and professional development
  • Employee discounts on vehicle purchases and service

How to Apply:

If you are enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for the Service Receptionist position at Central Auto Group. We look forward to reviewing your application.

Central Auto Group is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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