
Receptionist Front desk
5 days ago
Job Advertisement: Receptionist at Woy Woy Auto Electrics
Location: Woy Woy, NSW
Position: Receptionist
Full-Time / Permanent
Woy Woy Auto Electrics is seeking a professional, friendly, and customer-focused Receptionist to join our dynamic team. As the first point of contact for our customers, you'll play a key role in delivering excellent service and supporting the smooth operation of our busy auto electrical business.
About the Role:
In this role, you will be responsible for providing a welcoming and efficient experience for our customers while assisting with the day-to-day tasks that keep our business running smoothly. Your key duties will include:
- Customer Service: Answering phone calls, greeting customers in person, and handling inquiries with a friendly and professional approach.
- Appointment Scheduling: Managing service bookings, coordinating repair schedules, and ensuring timely customer service.
- First Line of Service: Providing accurate information to customers regarding services, pricing, and expected wait times.
- Parts & Inventory Assistance: Assisting with customer inquiries on auto electrical parts and providing basic knowledge of products. Supporting inventory management.
- Admin Support: Performing general office tasks, including data entry, filing, and maintaining organized records.
Skills & Experience:
- Strong communication skills, both on the phone and in person.
- Previous experience in customer service or reception is preferred.
- Friendly, approachable, and confident in handling customer inquiries.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Computer Skills: Proficiency in Microsoft Office, Automotive customer software, and basic data entry.
- Knowledge of the Automotive Industry & Parts: Understanding of basic automotive systems and auto electrical parts is highly preferred. Ability to assist with parts-related inquiries is a plus.
- A keen interest in the automotive sector and willingness to learn more about auto electrical systems.
What We Offer:
- Competitive salary and benefits.
- A supportive, team-oriented work environment.
- Opportunities for growth and training in the automotive sector.
- The chance to work with a well-respected, locally owned business known for its expertise and quality service.
To Apply:
Please send your resume and a cover letter outlining your experience and qualifications to
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