Medical Receptionist

2 days ago

Wolli Creek NSW, Australia Wolli Creek Family Practice Full time

Wolli Creek Family Practice is a well-established and patient-focused medical practice dedicated to providing high-quality healthcare services to our community. We have been serving the community of Wolli Creek and surrounding suburbs for over 15 years and we pride ourselves on our friendly and professional environment, where both patients and staff feel valued and supported.

Our team consists of general practitioners, registered nurses who provide a range of services.

About the Role:

We are seeking a dedicated and organised Medical Receptionist to join our team for the long term for a full day shift on Mondays with opportunities to increase working days from 2026 January.

This role is perfect for someone with excellent customer service skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

The position is available now with training available to commence as soon as is possible for the successful applicant.

Key Responsibilities:

  • Greeting patients in a warm and professional manner
  • Managing appointments, patient bookings, and inquiries via phone, email, and in person
  • Processing billing, Medicare claims, and payments
  • Maintaining patient records and ensuring confidentiality
  • Assisting doctors and medical staff with administrative tasks
  • Ensuring the reception area remains tidy and well-organised
  • Handling general office duties and responding to correspondence

What We're Looking For:

  • Previous experience in a medical reception or administration role (preferred but not essential)
  • Strong communication and interpersonal skills
  • Proficiency in Best Practice PMS or a willingness to learn
  • Ability to multitask and work efficiently under pressure
  • High level of professionalism and confidentiality
  • A compassionate and friendly attitude towards patients
  • Knowledge of Medicare and private health billing (advantageous)

What We Offer:

  • A supportive and friendly work environment
  • Competitive salary based on experience
  • Training and career development opportunities
  • Convenient location with easy access to public transport

How to Apply:

If you are a motivated and enthusiastic individual looking to join a dynamic healthcare team, we would love to hear from you Please apply through indeed or send your resume to

Join us in making a positive impact on our patients' healthcare experience

Job Type: Part-time

Pay: From $34.74 per hour

Experience:

  • Medical receptionist: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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