Medical Receptionist

5 days ago

Punchbowl NSW, Australia Hart Medical Group Full time $72,000 per year

Medical Receptionist – Full-Time or Part-Time

Location: Punchbowl, NSW

Hours: Monday to Friday, 9:00 am – 5:00 pm

We're looking for a friendly and experienced Medical Receptionist to join our team at a busy general practice in Punchbowl. This is a permanent full-time or part-time position with room to grow. If you love helping people and thrive in a fast-paced environment, we'd love to hear from you.

What We Offer

  • Supportive, positive team culture
  • On-the-job training and ongoing support
  • Opportunity for career progression
  • A chance to make a real impact in your local community

About the Role

You'll report directly to the Practice Manager and be responsible for front desk operations, welcoming patients, managing appointments, and handling a range of administrative duties.

Your responsibilities will include:

  • Greeting and assisting patients and medical reps
  • Managing phone calls and appointment bookings
  • Billing patients and processing Medicare, DVA, and WorkCover claims
  • Collecting payments and reconciling accounts
  • Supporting practice accreditation and promotional initiatives
  • Managing patient flow and keeping the waiting area tidy
  • General reception duties and ordering medical/office supplies

About You

We're looking for someone who has:

  • At least 1 year of experience as a medical receptionist in a general practice
  • Strong communication and customer service skills
  • Ability to multitask and stay calm under pressure
  • A friendly and professional attitude
  • Punctuality and reliability
  • Experience with Best Practice or similar medical software
  • Knowledge of Medicare billing and general practice procedures
  • A willingness to learn and take on new responsibilities

Job Types: Full-time, Permanent

Pay: $27.00 – $33.00 per hour

Education:

  • High School (Year Preferred)

Experience:

  • medical receptionist: 1 year (Preferred)

Work Location: In person

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