Medical Receptionist
3 days ago
Medical Receptionist – Full-Time or Part-Time
Location: Punchbowl, NSW
Hours: Monday to Friday, 9:00 am – 5:00 pm
We're looking for a friendly and experienced Medical Receptionist to join our team at a busy general practice in Punchbowl. This is a permanent full-time or part-time position with room to grow. If you love helping people and thrive in a fast-paced environment, we'd love to hear from you.
What We Offer
- Supportive, positive team culture
- On-the-job training and ongoing support
- Opportunity for career progression
- A chance to make a real impact in your local community
About the Role
You'll report directly to the Practice Manager and be responsible for front desk operations, welcoming patients, managing appointments, and handling a range of administrative duties.
Your responsibilities will include:
- Greeting and assisting patients and medical reps
- Managing phone calls and appointment bookings
- Billing patients and processing Medicare, DVA, and WorkCover claims
- Collecting payments and reconciling accounts
- Supporting practice accreditation and promotional initiatives
- Managing patient flow and keeping the waiting area tidy
- General reception duties and ordering medical/office supplies
About You
We're looking for someone who has:
- At least 1 year of experience as a medical receptionist in a general practice
- Strong communication and customer service skills
- Ability to multitask and stay calm under pressure
- A friendly and professional attitude
- Punctuality and reliability
- Experience with Best Practice or similar medical software
- Knowledge of Medicare billing and general practice procedures
- A willingness to learn and take on new responsibilities
Job Types: Full-time, Permanent
Pay: $27.00 – $33.00 per hour
Education:
- High School (Year Preferred)
Experience:
- medical receptionist: 1 year (Preferred)
Work Location: In person
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