Product Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

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About Surgery

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of wound closure? Ready to join a team that's reimagining how we heal? Our Wound Closure Team will give you the chance to deliver wound closure technologies and solutions to surgeons and healthcare professionals around the world.

Visit us at to see how your unique talents will help patients on their journey to wellness.

The Opportunity

The overall responsibility of this role is to build and maintain long term, favorable clinical customer relationships within key hospitals with clinical stakeholders, within a designated region and improve the efficiency & effectiveness of delivered healthcare services to patients through support and education.

Responsibilities

• Responsible to develop and maintain key clinical relationships which foster product adoption.
• Sell designated clinical products within a specific geographical territory using surgeon or account-based business plans which drive action and outcomes in a timely manner. Providing monthly objective and sales data which identify opportunities and risks and update to Business Manager
• Develop education and training program for all accounts with the assistance of the team (TS, FSM, KAM, RSM, depending on location) and Professional Education solutions team.
• Work with JJM colleagues to coordinate and deliver education sessions which support identified customer needs
• Attendance and leadership on customer training events such as EmpowOR, SuturEd, Surgical Assistants Program.
• Complete inventory counts in accordance with customer expectations and company policy
• Proactively report back orders and stock optimization to customers and suggest alternatives
• Create and participate in the building of a strong collaborative JJM team across designated accounts which support strategic initiatives.
• Build and maintain constructive and cooperative relationships with all JJM staff
• Conduct sales activity in a way which develops customer confidence and meets their needs
• Dedicated to meeting expectations and requirements of internal and external customers
• Educate clinicians and clinical staff to utilize uptake of new medical technology and develop KOL support of new products
• Actively participate in nominated training programs
• Develop self-learning strategies to maintain knowledge

About You

• Preferred minimum education: Tertiary business or related qualifications are preferred
• Preferred area of study: Post graduate qualification in business, health Science or related discipline
• Preferred related industry experience:  Previous sales experience an advantage
• Whilst Medical device experience will be valued is not a prerequisite, however Sales experience is highly regarded
• Self-starter, and also a collaborative team player with a positive can-do attitude
• Strong communication, organization and time management skills

Why Choose Us:

• Competitive remuneration package
• Continuous training and support
• Award-winning leadership development programs
• Inclusive, flexible, and accessible working arrangements
• Equal opportunity employer supporting diversity and inclusion

Our Benefits:

• Up to 18 weeks of parental leave to support new parents
• 4 days of volunteer leave to give back to the community
• Option to purchase up to 2 weeks of additional annual leave for extra time off
• Enjoy a dedicated Wellbeing Day to prioritise self-care
• Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
• Access to an Employee Assistance Program for personal and professional support
• Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
• Life insurance coverage for added peace of mind

And much more...

Great Place to Work Certified – 2024

Great Place to Work Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.

Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work in ANZ in its first year of participation.