Accounts Clerk

1 day ago

Newcastle, New South Wales, Australia Complete Staff Solutions Pty Ltd Full time $45,000 - $60,000 per year

As an Accounts Clerk, you will play a key role in managing and maintaining client accounts, providing responsive customer service, and supporting financial operations. The position is essential in ensuring the accuracy of account data, timely debt recovery, and compliance with relevant guidelines.

Key Responsibilities

  • Deliver consistent frontline client service, addressing enquiries promptly and professionally.
  • Manage client accounts, including processing receipts, refunds, account reconciliations, and general account maintenance.
  • Undertake debt recovery activities and review account statuses to support revenue collection targets.
  • Ensure all actions comply with audit, policy, and internal procedure requirements, aligning with Crown Lands' business plan.
  • Monitor and maintain the accuracy and integrity of client and land account data, including generating and reviewing automated reports.
  • Manage data entry, data maintenance, and process improvement tasks.
  • Prepare financial information and reports for management as requested.

Role Challenges

  • Balance a high workload with competing priorities to achieve set targets.
  • Effectively investigate and resolve client account and debt management enquiries, providing sound advice and recommendations.
  • Stay up to date and apply Crown Lands policies, procedures, and legislative requirements.

Essential Skills & Experience

  • Strong customer service focus with clear communication skills.
  • Accounts processing experience and high attention to detail.
  • Proficiency with Microsoft Office suite (Word, Outlook, Excel, Teams, SharePoint).
  • Capability to follow procedures, work independently, and contribute to a team environment.
  • Relevant qualification or hands-on experience in revenue collection or debt management (preferred).

Apply today to express your interest in this opportunity, ensuring you include an up-do-date resume that demonstrates your relevant skills and experience for the role.

Enquiries can be directed to Nicole Weston

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