NDIS Admin

4 days ago

Bankstown NSW, Australia Konnect Care Full time $5,123,785 - $8,286,915 per year

About the Role

We are seeking a dedicated and detail-oriented NDIS Admin/Intake Officer to support the intake process and general administrative operations of our NDIS service. The ideal candidate will have experience with NDIS systems, excellent communication skills, and a person-centred approach to supporting participants and their families.

Key Responsibilities

  • Receive and process new participant referrals.
  • Liaise with participants, families, support coordinators, and allied professionals to gather relevant intake documentation.
  • Schedule intake assessments, meetings, and follow-ups.
  • Ensure timely preparation of Service Agreements, risk assessments, and participant profiles.
  • Maintain accurate and up-to-date records
  • Handle emails, and general enquiries.
  • Manage digital and physical filing systems securely and efficiently.
  • Assist in maintaining participant documentation in line with NDIS Practice Standards.
  • Support scheduling, rostering, and communication between teams.
  • Generate and manage reports, invoices, and NDIS claims as required.

Essential Criteria

  • Prior experience in an admin/intake or similar role within the disability or community services sector.
  • Knowledge of the NDIS framework and participant pathways.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office
  • High level of attention to detail and organisational skills.
  • Ability to maintain confidentiality and uphold professional boundaries.

Desirable Criteria

  • Experience working with culturally and linguistically diverse communities.
  • Understanding of the NDIS Practice guidelines
  • Certificate III or IV in Business Administration, Community Services or related field.

What We Offer

  • Supportive team environment
  • Ongoing training and professional development
  • Opportunities to grow within a purpose-driven organisation
  • Flexible work arrangements (working from home)

Job Type: Full-time

Pay: $51,237.85 – $82,869.15 per year

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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