Administration Officer

12 hours ago

Deer Park, Victoria, Australia My Way Community Alliance Full time $50,000 - $70,000 per year

About us

My Way Community Alliance is a friendly, welcoming and socially responsible community organisation. We provide NDIS, Disability, youth and elderly support services. Our vision and mission is to support meaningful, valued and contributing roles for all Australians.

Why you should be interested in applying:


• My Way Community Alliance is a vibrant and growing community multicultural organisation.


• We are a boutique organisation with strong values and culture.

• We have Full Salary Packaging, which means that you ultimately benefit from a higher take-home pay. Includes novated lease.


• An Employee Assistance Program, which is always a good benefit to have.


• Fulfillment, meaning and personal satisfaction with the knowledge that you are making a positive difference in society.

Key Responsibilities

  • General administration and reception activities between the Deer Park, Sunshine and Werribee areas.
  • Provide excellent customer service when interacting with visitors and callers.
  • Answer and direct phone calls and emails to appropriate staff.
  • Handle incoming and outgoing correspondence.
  • Manage and organise departmental documents, files, and records.
  • Schedule and coordinate meetings, conferences, and appointments.
  • Data Entry and Record Keeping:
  • Enter data into relevant databases and maintain accurate records.
  • Act as a liaison between the department and internal/external stakeholders.
  • Coordinating departmental events and meetings.
  • Allocation and issuing of work orders to appointed subcontractors.
  • Coordinate office activities and operations to secure efficiency and compliance to company policies.
  • Assist managers and team members as required, including organising schedules and providing administrative support.
  • Support general office upkeep and manage stock orders for all My Way locations, ensuring a clean and organised work environment.

Required knowledge, skills and experience

  • Demonstrated experience in customer service and effective interpersonal communication skills.
  • Demonstrated commitment to the values of dignity, respect, inclusion empowerment, confidentiality and strength-based practice.
  • Demonstrated experience in ensuring customer and staff confidentiality.

Desirable knowledge, skills and experience

  • Experience in the NDIS or similar social services industry.
  • Demonstrated experience in the delivery of services to people with a disability, or Psychosocial Disability providing a professional and positive outlook and commitment to supporting and promoting the individual needs, skills, abilities, and personal goals of people with disabilities.

***At this point, we respectfully ask that only candidates apply directly. No agencies please***

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