Sales Administrator
2 days ago
Sales Administrator
Noble Park, VIC | Full-Time | Customer Facing – Tech & Systems Focus
About Us
KlineFire has been part of the Australian fire protection industry for over 60 years.
We design, manufacture, and supply high-quality fire equipment for the transportation and construction industries, and we pride ourselves on excellent customer service and technical know-how.
As we grow and look to the future, we're improving the way we work - making processes smoother, ditching paper, and using smart technology to help everyone do their best work.
That's where you come in.
The Role
We're looking for someone who is customer-focused, curious, tech-savvy, and eager to get stuck in.
You'll be the go-to person helping the sales, operations, and finance teams by:
- Making regular contact with customers to maintain strong relationships and ensure their needs are met
- Responding to phone and email enquiries, processing orders, and following up on outstanding quotes or missed inquiries
- Supporting sales and marketing activities, assisting with campaigns, materials, and customer outreach to help drive business growth
- Keeping systems up to date with accurate product, quote, and customer information
- Understanding start-to-finish workflows and helping identify ways to streamline or automate them
- Assisting in our move toward paperless operations by managing and improving cloud-based systems (Office 365, Unleashed, Xero)
- Using data and technology to improve business decisions and efficiency
You'll receive plenty of training - so you don't need to know it all from day one, just bring curiosity, initiative, a sharp eye for detail and plenty of drive.
About You
You might be looking for a new career path, just finishing uni, or have recently completed studies in Business, Construction, Analytics or a related field.
What's most important is that you:
- Understand the customer lifecycle and enjoy communicating with clients in construction and transportation
- Are proactive in maintaining customer contact and following up on open opportunities
- Are comfortable with technology and eager to learn new tools
- Have a natural curiosity about how things work and how to make them better
- Enjoy working with data and spotting patterns or inefficiencies
- Communicate clearly, work well with others, and stay organised
- Are self-motivated, dependable, and ready to take on responsibility
Experience in admin, sales support, or working with data and business systems is a bonus - but not essential.
What We Offer
- A full-time, permanent role in Noble Park with a supportive team
- Hands-on exposure to real-world business systems, process improvement, and automation
- The chance to develop across sales, operations, and technology - with real opportunities to grow into higher responsibility over time
- A workplace that values initiative, collaboration, and continuous improvement
We're excited to hear from you and help you build a rewarding career at KlineFire - where you'll be part of something important and help us work smarter every day.
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