Tenant and Leasing Officer

2 days ago

Melbourne, Victoria, Australia Humankapital Full time $90,000 - $120,000 per year
  • Real Estate & Property
  • Leasing
  • Melbourne

  • Contract

  • Fixed-term contract till June 2026

  • Leading infrastructure asset operator
  • Supportive and energetic team

About the company

Our client is a highly successful organisation that manages over $1 billion worth of infrastructure assets across Australia. They collaborate with some of the world's top facilities management providers to fulfill the needs and requirements of their clients and the end-users of their facilities.

About the role

We require a Tenant and Leasing Officer, to support the team in managing the lease lifecycle from negotiation to administration, to ensure smooth operations and tenant satisfaction of retailers in a large transportation hub in Melbourne CBD. This position is a vital link managing key internal and external stakeholder relationships and is the primary point of contact for tenants.

The key responsibilities of this role include:

  • Assist in the negotiation of property related contract and lease negotiations
  • Ensure all lease and applicable documentation is fully executed and maintained
  • Effectively manage positive customer relationships with tenants to encourage retention and satisfaction
  • Address any queries, complaints and requests of tenants promptly and efficiently
  • Manage tenant maintenance requests and follow up
  • Monitor and manage rental arrears
  • Collate data and compile reports
  • Oversee property register
  • Process annual reviews and outgoing recoveries on a timely basis, ensuring leasing processes and agreements are compliant with contractual obligations
  • Conduct lease/property inspections to oversee presentation, safety standard compliance and maintenance of property assets, ensuring high standards are maintained
  • Create a safe and healthy work environment for all employees and manage risks as reasonably practical for all employees, retailers, customers, contractors, and visitors

About you

A strong communicator with the ability to build and foster key relationships, you will also be an exceptional administrator with a high attention to detail. We also require:

  • Qualification in property or facilities management.
  • Demonstrated experience in a commercial property management role, including a solid understanding of commercial leasing practices, legislation, procedures, and terminology.
  • Sound knowledge of project coordination, budget management, contract negotiation and administrative fundamentals.
  • Exceptional customer service and problem-solving skills
  • Ability to work independently or collaborate in a team environment.

If this sounds like your next opportunity, please click APPLY.

If you would like more information, please call Sarah on or email

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