NDIS Support Coordinator

2 weeks ago

Mount Gravatt East, Queensland, Australia Tender Loving Care Disability Services Full time $104,000 - $130,878 per year

The 
Support Coordinator

will play a vital role in our organization, ensuring seamless coordination of support services for our clients and assisting them in achieving their goals and aspirations. The Support Coordinator will promote a learning focused, valuing and cooperative organization that promotes the development and wellbeing of staff and volunteers.

This role will be responsible in engaging with appropriate service providers and allied health professionals, and monitor progress toward the achievement of their plan goals. The Support Coordinator is to assist customers to identify community or mainstream supports that can also assist them to achieve their set plan goals.  

Are you?

  • Someone who actively seeks to understand the people we support and engage with community to create meaningful relationships;
  • Someone who follow's best practice within the organization ensuring that we maintain integrity around legislation and NDIS guideline;
  • Someone who has experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients.
  • Someone who can develop and support programs that promote skill development and encourage contribution in leisure, sport, recreational activities in the community. Promote and support clients to access connections and networking opportunities outside of the service system, aligned with individual goal;
  • Someone who can assist customers to build their capacity around the understanding of their plan and implementation;
  • Someone who can establish and maintain effective links with the NDIS, TLC programs and other provider services.

Essential

  • Minimum 2 years of experience in disability or related community services field
  • Proven experience in high-level Support Coordination under the NDIS
  • Deep understanding of NDIS processes, price guide, service delivery expectations and relevant legislation
  • Strong commitment to person-centred, trauma-informed and culturally responsive practices
  • Excellent interpersonal, advocacy and conflict resolution skills
  • Strong administrative and organisational capabilities including CRM proficiency

Benefits and perks

  • A family like culture
  • Competitive Salary
  • Ongoing professional development with the opportunity to upskill with a recognized qualification through Tender Loving Care
  • Ongoing support from senior management
  • A meaningful job in a rapidly growing company with endless opportunity
  • Exciting career pathways

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