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Sales Engineer
2 weeks ago
Our client is a family-owned Melbourne based company with a rich 25-year history providing excellence in conveyor systems and solutions.
They custom design and manufacture a wide range of conveyor systems and equipment using the latest technology and design techniques.
With rapid growth in recent times, and a global footprint, they are the preferred manufacturer, fabricator and solutions provider to the food, pharmaceutical and beverage industries
They provide guaranteed solutions to enhance operating systems by improving efficiency, reducing costs and downtime with simplifying methods and increasing output
Their success is due to strong and continuing relationships with major global brands with installation sites in the USA, Europe, Middle East and many Asian countries and also SME's that are both regionally and locally based, and they stand by their equipment and deliver what they promise.
About the Role
Due to continued rapid growth they are currently looking for a dynamic and results-oriented Sales Engineer to join their team
As the Sales Engineer, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.
This is an exciting opportunity to contribute to the company's success and be part of a high-performing sales team in a competitive market. If you're passionate about sales and innovation, we invite you to apply.
Core Responsibilities
· Understanding customer needs and aligning product offerings with their requirements.
· Providing technical expertise and guidance to customers throughout the sales process.
· Conducting product demonstrations and delivering compelling presentations to showcase the value of our systems and solutions.
· Collaborating with the sales team to identify and qualify sales opportunities.
· Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.
· Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.
· Understand our product/service's technical features, functionalities and benefits.
· Study customer needs, pain points and business challenges and create a customised sales proposal
· Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
· Provide pre-sales support by answering technical inquiries and participating in sales meetings.
· Liaise with the sales and project team to address technical concerns or requirements.
· Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
· Collaborate with internal sales and project teams to gather technical requirements and ensure the successful implementation of solutions.
· Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
· Give active feedback and insights from the market to the product development and sales teams.
· Participate in sales meetings, trade shows and industry events to promote our products or services.
· Stay updated on industry trends, market dynamics and competitor offerings.
Skills and Qualifications
· Proficient in both AutoCAD 2D & 3D and also Inventor experience desirable.
· 2+ years of experience as a sales engineer or in a similar technical sales role in either conveyor, automation or packaging machinery organisations or OEMs in intralogistics, warehousing automation or robotics.
· Strong materials handling background and ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences.
· Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
· Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
· Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
· Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
· Ability to work independently and collaboratively within a team.
· Willingness to travel as required.
What's on Offer
· Great salary package 110k plus super – plus car allowance
· Permanent full-time position.
· All tools of trade including mobile phone and laptop
· Modern office space with the latest technology and equipment.
· Onsite secure parking – Campbellfield location
· Interesting and varied work.
· Inclusive and collaborative working environment
A probationary period will apply, and you will also need to complete a pre-employment medical and a police check.
If the above is the right position for you, and you're looking for long term secure employment with a large successful organisation, please hit the apply now button or send your resume to
Our client is committed to building a workforce that reflects the communities and customers we serve. They are committed to achieving an inclusive workforce. We strongly encourage all applications from all backgrounds including the culturally diverse.
