Case Manager

6 days ago

Western Downs, Australia Queensland Corrective Services Full time $70,000 - $120,000 per year

A career as a Case Manager in Community Corrections offers a unique opportunity to support positive change and enhance community safety.

We're currently seeking dedicated Case Manager's to join our Mount Isa team. In this role, you'll play a vital part in supervising individuals on community-based orders or parole, helping them make meaningful progress while contributing to a safer Queensland.

Mount Isa is a dynamic outback city in north-west Queensland, known for its strong red-earth landscapes and rugged ranges, it offers a true outback experience with all the conveniences of a regional hub.

Whether you're drawn to spectacular sunsets, local rodeos, fishing spots, or vibrant community events, Mount Isa delivers a lifestyle full of character and connection. With rewarding career opportunities and a welcoming atmosphere, it's an ideal place to live, work, and thrive.

To thrive as a Case Manager, you will need to demonstrate the ability to:

  • Prioritise community safety when interviewing individuals, assessing and responding effectively to risk
  • Manage multiple and complex demands and competing priorities in a fast-paced environment, whilst navigating policy and procedural frameworks to implement daily offender management policies
  • Supportive productive working relationships with internal teams, external service providers, and community stakeholders
  • Act with integrity and display personal drive
  • Communicate with influence, adapting your approach to engage effectively with diverse audiences.
  • Respect and embrace diversity, fostering an inclusive environment

Why Join Queensland Corrective Services (QCS)?

At QCS, we're committed to building safer communities—and that starts with  supporting our people. As a Case Manager, you'll benefit from:

  • Attractive salary package, including 12.75% employer superannuation, locality allowance and annual leave loading
  • Nationally accredited training, including a Certificate IV in Correctional Practice (Community), with ongoing professional development
  • Comprehensive leave entitlements to support your wellbeing and work-life balance
  • Structured career progression and tailored development plans to help you grow
  • Inclusive and supportive culture where diversity is valued.

To be eligible for this role, you must:

  • Hold a current driver's licence
  • Have full working rights in Australia
  • Possess a bachelor's degree in a relevant field such as Criminology, Law, Justice, Psychology, Social Work, Social Sciences, Education, Health, Business, or Aboriginal and Torres Strait Islander Studies — contact us at if you want to check if your degree field is relevant.

Final year students are encouraged to apply for temporary vacancies to be assessed for a talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary institution.

Applications to remain current for 12 months.

Job Ad Reference: QLD/660318CAP/25

Closing Date: Monday, 15th December 2025

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