Case Manager

Position Title: Case Manager - Homelessness Specialist Support Service (HSSS)

Department: Tenancy Support Program

Reports To: Program Coordinator – HSSS

Direct Reports: Nil

Key Internal Working Relationships:Chief Executive Officer, Deputy Chief Executive Officer, Team Lead Tenancy Support, Program Coordinator – HSSS, Tenancy Support Team and Southern Aboriginal Corporation (SAC) Employees

Key External Working Relationships:Service providers, stakeholders and community across the Central Great Southern

Location: Katanning, with travel across the Central Great Southern including to the Shires of Kojonup, Gnowangerup and Broomehill-Tambellup

Employment Terms:

Hours of Work:

30 hours per week.

Duration (Term) of contract:

Fixed term ends 30 June 2029.

This position is supported by grant funding, and as such, it is contingent upon the grant's continuation. Should the grant funding be reduced or terminated, the position may be subject to change, reduction in hours, or termination.

Wages:

In line with Level 4 of the Social, Community, Home Care & Disability Services Industry Award 2010, with the option of salary sacrifice. Superannuation guarantee paid as legislated (currently 11.5%).

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this opportunity (under section 51 of the Equal Opportunity Act 1984)

Southern Aboriginal Corporation (SAC) are a leading Aboriginal Community Controlled Organisation that exists to support the unique and evolving needs of Aboriginal people. Our vision is to:

Step Up… Empower self-determination and Aboriginal led solutions

Stand Tall… Lead the way with cultural and business integrity

Walk Together… Build inclusive relationships, partnerships and community   through mutual respect and empathy

This is achieved through:

• Implementing a Culturally Informed Trauma Integrated Healing Approach;
• Promoting Noongar social and cultural values;
• Providing a united voice for our community;
• Improving justice outcomes for survivors of family violence and sexual assault;
• Coordinating access to quality and affordable housing;
• Supporting better health outcomes; and
• Coordinating accessible programs and initiatives that build a solid foundation for future prosperity.

Our team operates across several regions throughout the Southern areas of Western Australia. We are committed to delivering a holistic wrap-around service model for our community and working collaboratively with other service organisations to provide the best care and outcomes for our people.

Our pathway to achieving our vision is strengthened by our values and our cultural ways of working.

We step up...

• We empower our people through supporting self-determined and Aboriginal-led solutions which leads to building our people and our community.
• We promote equity and seeking justice for all by implementing a culturally informed trauma integrated healing approach which allows us to provide a culturally safe place and dignified service provision.
• We embrace change and new perspectives which helps us grow and make informed decisions.

We stand tall...

• We acknowledge and take pride in sharing where our journey started and how this influences our journey ahead.
• We embrace cultural integrity as a norm and inspire others to do the same.
• Our commitment to practicing good governance builds trust and faith in all that we do through operating with integrity, accountability and ethical business practices.

We walk together...

• We value relationships based on mutual respect and treat people with empathy and compassion.
• Through a community led approach we build partnerships by embracing collaboration and co-design principles.

HSSS will provide wrap-around case management support for sixteen (16) clients/families at any one time experiencing or at risk of homelessness in the Central Great Southern Region, including the Shires of Katanning, Kojonup, Gnowangerup and Broomehill-Tambellup. The HSSS Case Manager will work with all persons experiencing or at risk of homelessness and support them to obtain, sustain and/or maintain appropriate accommodation.

You are a motivated and committed person that essentially has:

• Formal qualification or equivalent expertise in social and community services;
• Demonstrated experience in the development of case plan's structured to achieve identified goals;
• Demonstrated use of organisational processes and systems to ensure that all documentation requirements are completed in a professional and timely manner;
• Demonstrated awareness and knowledge of working with the target cohorts and broad knowledge of issues affecting people from these communities;
• Demonstrated knowledge of the intersection between homelessness, family and domestic violence and mental health and alcohol and other drug use;
• Demonstrated ability to liaise, consult and form cooperative and purposeful relationships with staff members, community, government agencies, service providers, ACCOs and other stakeholders; and
• Highly developed interpersonal, communication and negotiation skills and the capacity to build and maintain relationships with a diverse range of people.

Ideally you will have:

• Experience in similar case management, assisting people experiencing or at risk of homelessness and familiarity with Housing First approach. (highly desirable).

In addition (Mandatory)

• A Current WA ''C' driver's licence.

You must be prepared to undergo:

• A Prior Offender History Check.
• A Working with Children Check.

For a copy of the Job Description that provides a detailed indication of key responsibilities, required outcomes, reporting and workplace culture requirements, please contact our People & Culture Coordinator by email, or by phoning

Applications Close: Friday 24 October 2025.