Case Manager

Counsellor/Case Manager

0.6 FTE (3 days week) additional monthly outreach, Tuesday -Thursday

Belmont

At Relationships Australia WA, we've been proudly supporting West Australians for over 70 years. Our mission is to provide relationship support services for individuals, couples, families, and communities. We believe that everyone has the right to belong, and we work tirelessly to create a welcoming and inclusive environment for all.

About the role

We are offering a Permanent role of counsellor/case manager in the team at our Belmont office. The position is based in Belmont where our Find and Connect Support Service and Forced Adoption Support Service is based. The current vacancy is three days per week, the capacity to provide monthly additional outreach capacity to Bunbury is also desirable.

The role involves providing counselling and case management services to clients, conducting psychosocial assessments and identifying their needs and goals, including mental health and/or drug abuse issues, accommodation, skill development, recreational activities, employment etc. Working collaboratively with clients to set priorities and realistic goals which may be achieved through counselling interventions, engagement in social support and utilising the clients' strengths and resources. Identifying relevant services and resources (formal and informal) to make warm referrals and ensure client linkage to services. Empower clients to develop necessary skills and confidence to engage in services and ensure they receive the support to which they are entitled. Monitoring and reviewing client progress at appropriate intervals to review the case management support plans. Obtaining client feedback about the assistance they have received and ensuring they are linked into long term support services.

The program also has a client drop-in component and regular social peer events, the successful applicant will be responsible for ensuring clients are greeted warmly and welcomed into the support service. They will have flexibility around informally engaging with clients when they drop in and help facilitate peer events.

Skills, experience, and qualifications

Essential

• Tertiary qualifications in Social Work, Psychology, Counselling or Social Sciences
• Significant knowledge of, and practical experience in trauma informed counselling
• Knowledge and skills in working with complex trauma, supporting clients in crisis and managing people with challenging behaviours
• Sound practice in maintaining safety, and the ability to work effectively, outside of the office environment including home visits, willingness to work in offsite locations including outreach to rural/regional locations throughout WA
• Knowledge and understanding of the impact of a diverse range of mental health issues
• Commitment to supporting disadvantaged community members, particularly adults who, as children have experienced complex trauma, trauma through adoption and/or institutional care
• A WA drivers' licence

Desirable

• Experience working with people affected by forced adoption practices and/or Forgotten Australians and Former Child Migrants
• Some flexibility to work alternate hours and/or days as required to meet clients' needs

Benefits

• Unique opportunity for professional growth and experience
• Non-for-profit organisation salary packaging – up to $18,550
• Additional annual leave at year-end
• 13 weeks long service leave at 10 years, and an additional 13 weeks every 7th year after
• We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.
• We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request.

Please contact the Coordinator Katie Woodley-Smith – for more information.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close at 5pm Monday 27th October 2025

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), police record and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.